ProductCart Shopping Cart Software Forums : QuickBooks Add-on

ProductCart Shopping Cart Software Forums : QuickBooks Add-on https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 09:57:35 +0000 Wed, 10 Jun 2015 12:11:16 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 30 https://forum.productcart.com/RSS_topic_feed.asp?FID=7 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[QuickBooks Add-on : QB mapping new products]]> https://forum.productcart.com/qb-mapping-new-products_topic6015_post22483.html#22483 Author: GreggS
Subject: QB mapping new products
Posted: 10-June-2015 at 12:11pm

Originally in v4 when you go into Map New Products under Synchronize with Quickbooks, the list used to only show SKUs that aren't mapped and are active.

Now in v5 it shows all SKUs that aren't mapped whether they are active or inactive.

I'm trying to change it back to how it used to be in v4.

What file do I change?

]]> Wed, 10 Jun 2015 12:11:16 +0000 https://forum.productcart.com/qb-mapping-new-products_topic6015_post22483.html#22483 <![CDATA[QuickBooks Add-on : QB Customer name issues for certain orders]]> https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22475.html#22475 Author: ProductCart
Subject: QB Customer name issues for certain orders
Posted: 28-May-2015 at 6:12pm

Hi Gregg,

You can go ahead and make that particular 'web.config' file Read Only. Hopefully, that will resolve the issue of this setting inadvertently changing. If not, please submit a QuickBooks Synchronizer support ticket and we can look into it. If it's a bug in ProductCart, the support incident will be refunded.

]]> Thu, 28 May 2015 18:12:12 +0000 https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22475.html#22475 <![CDATA[QuickBooks Add-on : QB Customer name issues for certain orders]]> https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22474.html#22474 Author: GreggS
Subject: QB Customer name issues for certain orders
Posted: 27-May-2015 at 1:57pm

We were considering making the Web.Config file read-only, due to the fact that somehow it keeps getting overwritten thus causing said issue mentioned before. Now my question does the QB Synchronizer require the file to also be writtable in order for it to still work? Or will it be ok if we make it read-only?
]]> Wed, 27 May 2015 13:57:05 +0000 https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22474.html#22474 <![CDATA[QuickBooks Add-on : QB Customer name issues for certain orders]]> https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22473.html#22473 Author: ProductCart
Subject: QB Customer name issues for certain orders
Posted: 26-May-2015 at 6:55pm

Hi Gregg,

It doesn't make sense to us that the behavior is not consistent with the customer names, but you should review the 'default' setting in the config file, as described here:

http://wiki.productcart.com/quickbooks_synchronizer/faq#when_importing_orders_customers_are_being_created_based_on_their_first_name_but_i_want_to_create_them_based_on_their_last_name

]]> Tue, 26 May 2015 18:55:28 +0000 https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22473.html#22473 <![CDATA[QuickBooks Add-on : QB Customer name issues for certain orders]]> https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22472.html#22472 Author: GreggS
Subject: QB Customer name issues for certain orders
Posted: 26-May-2015 at 1:01pm

We've been having an issue for months now where randomly some of our orders would download the customer's name first name first and last name second, thus messing up our records.

For example an order came down as: John, Strattan
instead of Strattan, John
I'm sure this is the same person because QB also assigns each customer a unique ID and these two had the some one as well as the same personal information.

This has been an issue for a while, since 8/27/2014 when I updated the QB files for productcart

I would like to stress that this does not happen every order and seems random
]]> Tue, 26 May 2015 13:01:05 +0000 https://forum.productcart.com/qb-customer-name-issues-for-certain-orders_topic6012_post22472.html#22472 <![CDATA[QuickBooks Add-on : Quickbooks Inventory]]> https://forum.productcart.com/quickbooks-inventory_topic5594_post21259.html#21259 Author: 1st-line
Subject: Quickbooks Inventory
Posted: 03-May-2013 at 6:24pm

Have another store running on ProductCart v3.51. Have a scenario that we are unsure if it is working correctly or not:

QB inventory shows 1 unit
PC inventory shows 1 unit
Customer places order for 1 unit.
PC inventory then shows 0 unit.
Order is in processed status, but does not synchronize into QB until shipped status.
Run web connector while order is in processed status.
Inventory is changed back up to 1 units in PC when the one order is still in queue to be processed.

With this scenario, it becomes possible for another order to be placed for the same item. We have not seen this since running this store for the last 4 years. maybe we just did not notice.

PC is set
Do you want to update ProductCart with QuickBooks inventory levels?

< name="InventorySynch" id="InventorySynch" value="Y" ="" =""> Yes. Automatically replace my product quantity with the QuickBooks "Quantity on Hand" for all mapped products.
Inventory is tracked in both places.

Is it supposed to work in this fashion or is something amiss?
Was this corrected in a newer version?

We have not upgraded because there is 'wholesale' functionality on this version that can never work on newer versions.

Your advice is most appreciated! The first correct answer will reward you with 1 lb of freshly roasted coffee shipped in the USA.

]]> Fri, 03 May 2013 18:24:28 +0000 https://forum.productcart.com/quickbooks-inventory_topic5594_post21259.html#21259 <![CDATA[QuickBooks Add-on : QuickBooks Syncronizer with QuickBooks POS]]> https://forum.productcart.com/quickbooks-syncronizer-with-quickbooks-pos_topic5576_post21213.html#21213 Author: RedLeafDev
Subject: QuickBooks Syncronizer with QuickBooks POS
Posted: 20-April-2013 at 11:34am

Hi All! I have a client currently using QuickBooks POS in their store and they were interested in using QuickBooks Syncronizer. I know that it is not supported in the integration, but I was wondering if anyone knew of a manual workaround or something. Maybe a couple times a day they could manually download a file from QB POS and import it into their desktop QB app then that would sync with ProductCart?? If anyone has any advice that would be great. Thanks!]]> Sat, 20 Apr 2013 11:34:38 +0000 https://forum.productcart.com/quickbooks-syncronizer-with-quickbooks-pos_topic5576_post21213.html#21213 <![CDATA[QuickBooks Add-on : Quickbooks Product Mapping]]> https://forum.productcart.com/quickbooks-product-mapping_topic5172_post19812.html#19812 Author: GreggS
Subject: Quickbooks Product Mapping
Posted: 19-June-2012 at 3:31pm

He fixed it. Not sure what he did but it's cool.]]> Tue, 19 Jun 2012 15:31:24 +0000 https://forum.productcart.com/quickbooks-product-mapping_topic5172_post19812.html#19812 <![CDATA[QuickBooks Add-on : Quickbooks Product Mapping]]> https://forum.productcart.com/quickbooks-product-mapping_topic5172_post19809.html#19809 Author: GreggS
Subject: Quickbooks Product Mapping
Posted: 19-June-2012 at 2:52pm

My boss tried it on his computer and it worked ok. He is using Firefox. I downloaded Firefox on my computer and now it loads up ok now. Not sure what setting I need to change in Internet Explorer but I think I'll just use Firefox now.

Another issue popped up where the new items in made in QuickBooks won't show up for me to map to the new items I made in ProductCart. It might be a simple thing. We're checking all our settings now. The new items we set up in Quickbooks are created as non-inventory items. I'm not sure if that is a factor.

]]> Tue, 19 Jun 2012 14:52:00 +0000 https://forum.productcart.com/quickbooks-product-mapping_topic5172_post19809.html#19809 <![CDATA[QuickBooks Add-on : Quickbooks Product Mapping]]> https://forum.productcart.com/quickbooks-product-mapping_topic5172_post19784.html#19784 Author: Matt
Subject: Quickbooks Product Mapping
Posted: 14-June-2012 at 5:22pm

When the page size is greater than 1000 a drop down appears above the grid so you can select a range of items (e.g. like the letter groups in the phone book).

I'm not sure if your code changes broke something or if converting items from standard to BTO may have changed the product ID and invalidated the mapping.

Can you please open a ticket and provide control panel details? Once we get a good look at everything we will be able to help you out.

]]> Thu, 14 Jun 2012 17:22:21 +0000 https://forum.productcart.com/quickbooks-product-mapping_topic5172_post19784.html#19784