ProductCart Shopping Cart Software Forums : UPS Shipping Issue https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 12:29:11 +0000 Mon, 19 Dec 2005 17:18:05 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=64 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[UPS Shipping Issue : We do a fair amount of UPS volume...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post215.html#215 Author: amgqmp1
Subject: 64
Posted: 19-December-2005 at 5:18pm

We do a fair amount of UPS volume as well...and, dimensionsional weight must be correct.  Your UPS rep. should be able to help get some accurate dimensional weights in the system (i.e. setting your products to a UPS-accurate pkg weight and pkg dimensions).]]> Mon, 19 Dec 2005 17:18:05 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post215.html#215 <![CDATA[UPS Shipping Issue : Thanks. The problem was that...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post161.html#161 Author: Rick_G
Subject: 64
Posted: 02-December-2005 at 11:59pm

Thanks.

The problem was that I applied your earlier suggestion without tweaking it...

"Try changing your customer classification to "Retail".  It will provide your customers with fair shipping rates and you should at the very least 'break even', and may even turn shipping into a bit of a profit center."

The RETAIL setting was conflicting with our default package dimensions. Once I set the package dimensions to zero, the situation cleared up and I was able to process orders without a problem.

BTW the "Occasional" setting seems to be the best fit for our UPS pricing structure.

Thanks again for all your help.

 

]]> Fri, 02 Dec 2005 23:59:16 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post161.html#161 <![CDATA[UPS Shipping Issue : Please refer to the &#034;No Shipping...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post160.html#160 Author: ProductCart
Subject: 64
Posted: 02-December-2005 at 11:34pm

Please refer to the "No Shipping Rates Returned" section of the ProductCart User Guide for more information about this.  If it's none of the 'typical' culprits, you should open a support ticket.]]> Fri, 02 Dec 2005 23:34:27 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post160.html#160 <![CDATA[UPS Shipping Issue : Another Shipping Question: This...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post159.html#159 Author: Rick_G
Subject: 64
Posted: 02-December-2005 at 10:20pm

Another Shipping Question:

This evening, our shopping cart is generating this message during during the checkout process...

"We were not able to calculate shipping rates for your order at this time. If you continue the checkout process, we will contact you after we receive your order to discuss shipping options with you. Shipping charges will be added to your order at that time. " 

What's causing the software to flake out?

Thanks!

 



Edited by Rick_G - 02-December-2005 at 10:20pm]]> Fri, 02 Dec 2005 22:20:40 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post159.html#159 <![CDATA[UPS Shipping Issue : Thanks. I&#039;ll give that a...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post157.html#157 Author: Rick_G
Subject: 64
Posted: 02-December-2005 at 12:18pm

Thanks. I'll give that a try.

 

]]> Fri, 02 Dec 2005 12:18:32 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post157.html#157 <![CDATA[UPS Shipping Issue : Try changing your customer classification...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post155.html#155 Author: ProductCart
Subject: 64
Posted: 02-December-2005 at 11:48am

Try changing your customer classification to "Retail".  It will provide your customers with fair shipping rates and you should at the very least 'break even', and may even turn shipping into a bit of a profit center.]]> Fri, 02 Dec 2005 11:48:55 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post155.html#155 <![CDATA[UPS Shipping Issue : We have selected &#034;wholesale/Daily...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post154.html#154 Author: Rick_G
Subject: 64
Posted: 02-December-2005 at 9:42am

We have selected "wholesale/Daily Pick-up" because we have a Daily Pick Up with UPS. We're a high volume shipper. We average between $1500 - $3000 a week with UPS... So we get good rates from them.

I'm still not clear on what's causing the problem with the cart though. But I sure need to figure it out, because we're losing a few dollars on every order.

Thanks!

 

]]> Fri, 02 Dec 2005 09:42:39 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post154.html#154 <![CDATA[UPS Shipping Issue : We had a similar problem but in...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post153.html#153 Author: ComputerJack
Subject: 64
Posted: 02-December-2005 at 8:55am

We had a similar problem but in reverse...the prices coming back were too high.

What we found was that we had set the wrong Pickup Type.  You might want to check that and Customer Classification.

]]> Fri, 02 Dec 2005 08:55:26 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post153.html#153 <![CDATA[UPS Shipping Issue : We have set up our new Early Impact...]]> https://forum.productcart.com/ups-shipping-issue_topic64_post151.html#151 Author: Rick_G
Subject: 64
Posted: 02-December-2005 at 8:49am

We have set up our new Early Impact cart to use the UPS Online Shipping Software.

The rate that is appearing when the customer places the order through the cart is LOWER than the actual amount that UPS is charging when we run the order through WorldShip.

So the customer is being charged LESS than we're paying UPS to ship their packages.

How can this be corrected? Thanks.

P.S. I can be reached at 727-776-1597.
P.P.S. I love everything else about the software!

]]> Fri, 02 Dec 2005 08:49:51 +0000 https://forum.productcart.com/ups-shipping-issue_topic64_post151.html#151