https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 03:02:42 +0000 Wed, 31 Jan 2007 00:53:22 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=625 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/v3-conflicting-reports_topic625_post1815.html#1815 Author: ProductCart
Subject: 625
Posted: 31-January-2007 at 12:53am

Hi diesirae: which version of ProductCart are you using? The issue might have already been addressed. In this and other cases in which you believe that there is a bug, please report it through our support ticket system.]]> Wed, 31 Jan 2007 00:53:22 +0000 https://forum.productcart.com/v3-conflicting-reports_topic625_post1815.html#1815 https://forum.productcart.com/v3-conflicting-reports_topic625_post1808.html#1808 Author: diesirae
Subject: 625
Posted: 29-January-2007 at 6:32pm

In V3, when I go to the "Reports" tab and select a report for a specific product, I have noticed that when requesting a return of shipped items in a time period, the report is in error if the invoice had been updated to "shipped" using the "process/update" tab instead of using the shipping wizard.  "Reports" does not seem to recognize the updated status when it is done through "process/update". Even when the order status legend is showing a green ball.

If this is the case, it should be fixed to reflect shipped consistently no matter through which process available in V3 the user elects to  classify an order shiped.
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