OK, that's what I figured the issue was.  The stock v4 code redirects desktop links (when clicked on via a mobile device) to the mobile home page, and that is what I found to be very awkward.

You can test it here.  Send this link to your e-mail:

That's what you want, right?

Of course the ideal solution is to simply upgrade your store to v5 and be done with the problem.  We have time in our schedule for such a migration should you need assistance with either solution.

I was dreaming of a simple way to add something to the link so that the auto-detect/redirect would not redirect phone users to the mobile site (because as my current website works, they would end up at the mobile home page, not the mobile version of the link I sent).

Clearly the best option would be to have the redirect actually go to the correct item or category that I'm sending them to with my desktop link, but if that's an option, it's not an option that works this afternoon for me.

Luke

Perennial Cycle

It seems that Matt and I are interpreting your request differently, so I'm going to clarify what my solution delivers, and I'll ask that you clarify if that resolves what you are trying to accomplish.

If I recall correctly, in v4, if a mobile user clicks on a link that would ordinarily point to the desktop store, and if mobile is enabled, I think that the user would be redirected to the home page of mobile.  Then they have to go locate the product via the navigation or search tools in mobile.

The solution that my approach delivers is that if a link appears in an e-mail, pointing to the desktop storefront, but clicked on via a mobile device, we will redirect them to the mobile version of that page - be it a category, a product page or a content page.  If that link is clicked on via a desktop mail client, they will go to the desktop page.

With that said, could you provide an example from your own site that demonstrates just exactly what you need to overcome?

I see you are running a v4 store.  Back when Early Impact released their v4 mobile storefront, I recognized the issue you are now running into.  In response to that issue, we engineered mobile support for SEO-friendly URLs.

Here is the same category in desktop and mobile for the following store:

http://www.cannonfuse.com/store/pc/Fuse-All-c2.htm

http://www.cannonfuse.com/store/m/Fuse-All-c2.htm

If you send the desktop link to your phone and click on it, you will find that it redirects to mobile.

Let me know if you would like to discuss this.

Is that possible?

Luke

Perennial Cycle

BTW: I have added the code that sends ipad users to the regular website (no redirecting to mobile site), so my issue is strictly with smartphones