https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 02:23:23 +0000 Wed, 28 May 2014 17:17:48 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5885 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/coupon-code-loophole_topic5885_post22086.html#22086 Author: Hamish
Subject: 5885
Posted: 28-May-2014 at 5:17pm

Hi Gregg, please raise a support ticket -I believe there is a fix for this behaviour.
]]> Wed, 28 May 2014 17:17:48 +0000 https://forum.productcart.com/coupon-code-loophole_topic5885_post22086.html#22086 https://forum.productcart.com/coupon-code-loophole_topic5885_post22085.html#22085 Author: GreggS
Subject: 5885
Posted: 28-May-2014 at 12:16pm

I'm not exactly sure if this is a loophole or we weren't setting them up right.

We ran a few coupons over the Memorial Day weekend.
-save45: $45 off on orders between $250-$499
-save75: $75 off on orders between $500-$999
-save140: $140 off on orders between $1000-$1999
-save270: $270 off on orders $2000 and up

We added some products to the exclusion list.
-Certain brands: some per the manufacturer's request, and some because our margins are too small
-BTO packages: since we offer discounts inside the package
-Refurbished equipment: since they are heavily discounted

We had the right settings.
-Type of Discount: Price Discount (corresponding price)
-Active with an Expiration Date: (5/28/14)
-Parameters: Order Amount (250-499, 500-999, etc)
-Filter by Products: (All excluded products added), Exclude selected products checked
-Filter by Customer Type: Retail customers selected

We have had a couple orders where they were able to use the coupon and the savings "applied" to the total.

example: a customer bought a bto package ($1,399.39) and added 2 products ($69.94) outside the package (total $1469.33).  used coupon (save140) and the final total came out to 1,329.33.

Is this right?  We thought that the coupon savings would only apply to the 2 products and not the package.
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