ProductCart Shopping Cart Software Forums : Rewards Points Expiration https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 06:41:55 +0000 Sun, 09 Feb 2014 10:01:42 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5792 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Rewards Points Expiration : There are (at least) three approaches...]]> https://forum.productcart.com/rewards-points-expiration_topic5792_post21810.html#21810 Author: Hamish
Subject: 5792
Posted: 09-February-2014 at 10:01am

There are (at least) three approaches that I have seen to expiring points on different points based systems and there are probably others.
(a) Expire all points if the customer has not ordered for x amount of time.
(b) Expire all points if the customer has not ordered for x amount of time.
(c) Each set of yaccumulated points expire x amount of time after they were accrued.

(c) is likely to be by far the most complex to introduce as it requires tracking each set of points accrued and when rather than just a points total.   
    ]]> Sun, 09 Feb 2014 10:01:42 +0000 https://forum.productcart.com/rewards-points-expiration_topic5792_post21810.html#21810 <![CDATA[Rewards Points Expiration : Given the way PC accounts for...]]> https://forum.productcart.com/rewards-points-expiration_topic5792_post21807.html#21807 Author: Guests
Subject: 5792
Posted: 08-February-2014 at 12:10am

Given the way PC accounts for rewards points (total earned less total used -- as of v4.7), this is not doable unless you want to expire all reward points globally as the earlier Admin post suggests. I doubt that's what anyone interested in this idea wants to do, though.

More likely, one would want to set an expiration date on particular points earned via a particular event (points can be earned by purchasing, referring a friend who completes an order, or via admin in the control panel).

This would require a very different approach to how the data is stored along with code modifications to store the data on these events and then to work out how to balance points earned/used/expired.

However, if I am over-thinking this, and you simply want to nuke reward points balances globally, then the earlier suggestion is viable.
]]> Sat, 08 Feb 2014 00:10:02 +0000 https://forum.productcart.com/rewards-points-expiration_topic5792_post21807.html#21807 <![CDATA[Rewards Points Expiration : There is no automated way to expire...]]> https://forum.productcart.com/rewards-points-expiration_topic5792_post21798.html#21798 Author: ProductCart
Subject: 5792
Posted: 05-February-2014 at 1:12pm

There is no automated way to expire a customer's Reward Points, but we can see where this would make sense for some stores, so can consider it for a future version of ProductCart.

In the meantime, merchants can manually adjust a customer's Reward Points either directly on the Customer Details' Page in the Control Panel, or through the Customer Import/Update feature. So for example, if the store policy was that all Reward Points expire at the end of the 'calendar year' (December 31); that would be easy to do.
]]> Wed, 05 Feb 2014 13:12:06 +0000 https://forum.productcart.com/rewards-points-expiration_topic5792_post21798.html#21798 <![CDATA[Rewards Points Expiration : I am interested in using the rewards...]]> https://forum.productcart.com/rewards-points-expiration_topic5792_post21793.html#21793 Author: mburgun
Subject: 5792
Posted: 31-January-2014 at 9:31am

I am interested in using the rewards points feature but I need to make the points expire after a set amount of time. Does anyone know if this is currently possible in any released version of PC? I am currently using version 3.12a.]]> Fri, 31 Jan 2014 09:31:02 +0000 https://forum.productcart.com/rewards-points-expiration_topic5792_post21793.html#21793