https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 19:20:58 +0000 Tue, 05 Mar 2013 15:32:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5528 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/wish-edit-reviews-without-awarding-more-points_topic5528_post21065.html#21065 Author: Hamish
Subject: 5528
Posted: 05-March-2013 at 3:32pm

Hi, That issue has been fixed in our next release. If you raise a support ticket and are on a recent release we may well be able to send you the (single) file with the fix, unless there are other changes in the file for the next release as well.  ]]> Tue, 05 Mar 2013 15:32:40 +0000 https://forum.productcart.com/wish-edit-reviews-without-awarding-more-points_topic5528_post21065.html#21065 https://forum.productcart.com/wish-edit-reviews-without-awarding-more-points_topic5528_post21061.html#21061 Author: Greg Dinger
Subject: 5528
Posted: 05-March-2013 at 12:44pm

that sounds like a need for a support ticket to EI.]]> Tue, 05 Mar 2013 12:44:09 +0000 https://forum.productcart.com/wish-edit-reviews-without-awarding-more-points_topic5528_post21061.html#21061 https://forum.productcart.com/wish-edit-reviews-without-awarding-more-points_topic5528_post21060.html#21060 Author: Lindsay
Subject: 5528
Posted: 05-March-2013 at 12:39pm


We currently use the rewards-for-reviews program and LOVE it- it's been fantastic to see customers rapidly adding relevant content to our site!

My one issue is that occasionally a review needs to be edited (for example, a customer writes a review referencing a sizing issue, then a few months later the manufacturer changes all their sizing thus resolving the issue, so I need to add a footnote to the review alerting customers the product sizing has been updated since the review was left) Currently when I edit a review for which rewards were given, the customer receives reward points a second time.

It's not a major issue, but frustrating to always have to go to the customer's page and deduct those points.

Also, I'm concerned that if it's awarding points like it would for a new review, it may be triggering the "thanks for your review" email that the initial approval does?
]]> Tue, 05 Mar 2013 12:39:58 +0000 https://forum.productcart.com/wish-edit-reviews-without-awarding-more-points_topic5528_post21060.html#21060