ProductCart Shopping Cart Software Forums : Moving Server to new Server and Plesk https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 20:28:24 +0000 Thu, 25 Oct 2012 16:59:48 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=5330 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Moving Server to new Server and Plesk : Ah yes, that would make a very...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20366.html#20366 Author: Guests
Subject: 5330
Posted: 25-October-2012 at 4:59pm

Ah yes, that would make a very big difference! I'm surprised you could even get a page to load in that situation!

Glad you figured it out :-)
]]> Thu, 25 Oct 2012 16:59:48 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20366.html#20366 <![CDATA[Moving Server to new Server and Plesk : Ok!! I feel like a complete idiot...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20365.html#20365 Author: dguzman37
Subject: 5330
Posted: 25-October-2012 at 4:51pm

Ok!! I feel like a complete idiot now. I double checked if Parents Path was enabled or not and it was disabled. I turned it on and now everything works with a couple exceptions but no database errors and the connection string works.  I don't know how I would have enabled that from within Plesk but since I now have RDP access I found it. Thanks Greg for trying and thanks Sean for the attempt. ]]> Thu, 25 Oct 2012 16:51:15 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20365.html#20365 <![CDATA[Moving Server to new Server and Plesk : Ok so I tried commenting out the...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20364.html#20364 Author: dguzman37
Subject: 5330
Posted: 25-October-2012 at 4:20pm

Ok so I tried commenting out the "on error resume next" lines.  For fun I decided to try the connection string with nothing in it and it does the same thing.  It doesn't go anywhere and doesn't give any errors.  
No errors and nothing being processed. 
]]> Thu, 25 Oct 2012 16:20:15 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20364.html#20364 <![CDATA[Moving Server to new Server and Plesk : If you authentication criteria...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20363.html#20363 Author: Guests
Subject: 5330
Posted: 25-October-2012 at 4:03pm

If you authentication criteria for the database connection is correct, you might want to check with you host to see if there is a certain port you need to be connecting through.

You might also want to see if you can get an error message on this. To do this, open /includes/opendb.asp and comment out both instances of "on error resume next". Then in /pcadmin/adminv.asp comment it out there too.

Don't forget to reverse this when you are done ;-)
]]> Thu, 25 Oct 2012 16:03:31 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20363.html#20363 <![CDATA[Moving Server to new Server and Plesk : I think it might be best if you...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20362.html#20362 Author: Greg Dinger
Subject: 5330
Posted: 25-October-2012 at 3:56pm

I think it might be best if you submited a support request at this point Dan.  I see the green box you are referring to, and I don't believe that any of us who work with the cart regularly find a need for that step.  Someone with a solid working knowledge of the application and database connections should be permitted to access the server and get this done for you.]]> Thu, 25 Oct 2012 15:56:49 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20362.html#20362 <![CDATA[Moving Server to new Server and Plesk : Wow! I don&#039;t understand why...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20361.html#20361 Author: dguzman37
Subject: 5330
Posted: 25-October-2012 at 3:39pm

Wow! I don't understand why you can't see it...click connect to database on the right when you first land on the page and scroll a little way down to the light green box with the light bulb in it. ??? Are you going to another page??? Can you tell me what is on the page you reference?]]> Thu, 25 Oct 2012 15:39:19 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20361.html#20361 <![CDATA[Moving Server to new Server and Plesk : Once again, you do not run the...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20360.html#20360 Author: Greg Dinger
Subject: 5330
Posted: 25-October-2012 at 2:35pm

Once again, you do not run the "initial store setup" stuff when moving a site.

Unless I am simply missing something, I see no reference on this page to a step 2 that talks about testing the connection string.
http://wiki.earlyimpact.com/how_to/move_store
 
I see that reference on this page:
http://wiki.earlyimpact.com/productcart/activate
 
]]> Thu, 25 Oct 2012 14:35:12 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20360.html#20360 <![CDATA[Moving Server to new Server and Plesk : I am following the link you sent....]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20359.html#20359 Author: dguzman37
Subject: 5330
Posted: 25-October-2012 at 2:29pm

I am following the link you sent.  It's in highlighted in green with the light bulb.  It's in the setup folder.  Step 2.  I can't get past testing the connection string.  I am using IIS7 setup by my IT company and I have RDP access now instead of just plesk but it still just spins, trying to move past step 2 and times out.]]> Thu, 25 Oct 2012 14:29:28 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20359.html#20359 <![CDATA[Moving Server to new Server and Plesk : Dan, if you running the installer,...]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20358.html#20358 Author: Greg Dinger
Subject: 5330
Posted: 25-October-2012 at 2:23pm

Dan, if you running the installer, you are not performing the correct steps to move the site to another server.  You may want to look at the link I provided.  Moving away from Godaddy?]]> Thu, 25 Oct 2012 14:23:59 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20358.html#20358 <![CDATA[Moving Server to new Server and Plesk : Sorry I didn&#039;t mean activation....]]> https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20356.html#20356 Author: dguzman37
Subject: 5330
Posted: 25-October-2012 at 2:04pm

Sorry I didn't mean activation.  It was the steps to install.  It was Step 2: Web server Readiness utility.
It never gets to results.  It takes forever and then I get a server not responding error.  I'm pretty sure the settings are correct and the database is there but I'm not sure why it's not working.  Any ideas?
]]> Thu, 25 Oct 2012 14:04:04 +0000 https://forum.productcart.com/moving-server-to-new-server-and-plesk_topic5330_post20356.html#20356