https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 22:02:45 +0000 Wed, 18 Jan 2012 13:37:33 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=4947 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/cancellation-email-to-notify-affiliates_topic4947_post18923.html#18923 Author: Hamish
Subject: 4947
Posted: 18-January-2012 at 1:37pm

Hi Desiree,
   I checked and it's already on our wish list :-)
]]> Wed, 18 Jan 2012 13:37:33 +0000 https://forum.productcart.com/cancellation-email-to-notify-affiliates_topic4947_post18923.html#18923 https://forum.productcart.com/cancellation-email-to-notify-affiliates_topic4947_post18921.html#18921 Author: highgravity
Subject: 4947
Posted: 18-January-2012 at 12:10pm

I just recently discovered that when a customer cancels an order and there is an affiliate associated with it the affiliate doesn't get notified of the cancellation.  The sale and commission just disappears from the affiliate report.

If the affiliate just relies on the report then it isn't an issue but when they cross reference their commission notifications in email with the report and the sale isn't listed it can appear nefarious.

Is there a way to automatically notify an affiliate when an order associated with them is canceled?


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