Does anyone know why this isn't working? (This isn't code we added or modified. It's the original code that came with the cart.) 

 

'DiscountCode, when applicable...Category Discounts
ptotalDiscounts=pTotalDiscountAmount+piRewardValue+pcOrd_CatDiscounts
if ptotalDiscounts>0 then
 if piRewardValue>0 then
  customerEmail=customerEmail & FixedField(60, "R", dictLanguage.Item(Session("language")&"_sendMail_21") &RewardsLabel&dictLanguage.Item(Session("language")&"_sendMail_22"))
 else
  customerEmail=customerEmail & FixedField(60, "R", dictLanguage.Item(Session("language")&"_sendMail_23"))
 end if
 customerEmail=customerEmail & FixedField(11, "R", "(-"&scCurSign & money(ptotalDiscounts)&")")
 customerEmail=customerEmail & vbCrLf
End If

************************************************************

 

Is there something we can add to this code to make the category discount amount appear in the same place where the subtotal, sales tax, shipping, and discount coupon amounts all appear at the bottom of the order details in the email? (Or am I just looking at the wrong code entirely and this excerpt of code isn't what should cause the category discount amount to appear in the email?)

 

Any help would be greatly appreciated.

 

~ Kristen

The reason I ask is because without that discount, the totals at the bottom of the receipt look confusing. For example, most of our customers end up getting emails that look like this:

 

Subtotal:                 $54.90

Shipping charges:   $  8.95

====================

Total:                      $56.85

 

As you can see in the example above, those three amounts do not appear to add up. This is because a $7.00 quantity discount is factored into the final total but the line that should say "Quantity discount: ($7.00)" is not displayed in the email.

 

The discount is displayed in the email whenever a customer uses a coupon code, but NOT when a quantity discount is in effect. How do we get it to display this information in the emails?

 

Thanks in advance for your help.

 

~ Kristen