https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 12 Apr 2026 06:00:35 +0000 Tue, 18 Oct 2011 17:49:39 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=4805 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/subcategory-problem_topic4805_post18524.html#18524 Author: Hamish
Subject: 4805
Posted: 18-October-2011 at 5:49pm

Hi Amy,  I see a ticket has been raised about it, we are on the case.]]> Tue, 18 Oct 2011 17:49:39 +0000 https://forum.productcart.com/subcategory-problem_topic4805_post18524.html#18524 https://forum.productcart.com/subcategory-problem_topic4805_post18523.html#18523 Author: LittleOnesResource
Subject: 4805
Posted: 18-October-2011 at 4:13pm

Yes, that is there, but that isn't my problem.

My problem is when I try to edit a sub-subcategory. If I click on "edit" I am taken to the "Modify Category" page. The first tab is "Name, Parent, & Images." If I scroll through the "Parent Category" drop down list, NONE of my subcategories are shown. Only top level categories are shown and the selection is defaulting to "No Parent - Top Level Category."

For example, I am trying to edit "Engines & Vehicles" which has the following tree: "Chuggington > Diecast > Engines & Vehicles." Only "Chuggington" shows in the "Parent Category" drop down and NOT "Diecast[Chuggington]" (like it used to with v3.51).

Because the selection is defaulting to "No Parent - Top Level Category" AND I cannot select the correct parent because my sub-categories are NOT showing up in the drop down list, this means I cannot edit any of my sub-subcategories because the navigation will get changed to something that is incorrect.

I hope that makes more sense.

I really need help here.

Thanks.
Amy.]]> Tue, 18 Oct 2011 16:13:56 +0000 https://forum.productcart.com/subcategory-problem_topic4805_post18523.html#18523 https://forum.productcart.com/subcategory-problem_topic4805_post18522.html#18522 Author: Hamish
Subject: 4805
Posted: 18-October-2011 at 3:46pm

Hi,
 There should be a "+" on the left of the parent categories and also an "expand all" at the top right of  the list. Either will show you the subcategories.  If that does not solve he issue then please raise a support ticket & we will take a look.
]]> Tue, 18 Oct 2011 15:46:01 +0000 https://forum.productcart.com/subcategory-problem_topic4805_post18522.html#18522 https://forum.productcart.com/subcategory-problem_topic4805_post18520.html#18520 Author: LittleOnesResource
Subject: 4805
Posted: 18-October-2011 at 3:41pm

I recently upgraded from v3.51 to v4.1 sp2 and now I cannot modify/edit my second level subcategories because they do not show up in the "Parent Category" drop down list anymore. I didn't have this problem before the upgrade, but now my subcategories do not appear in this drop down list.

I can create a new second level category as all parent and subcategories appear in the drop down list, but after I create the new subcategory, I cannot go back and edit it because all the sub-categories have disappeared and the drop down selection defaults to "No Parent - Top Level Category" which is not the correct selection....but I can't select the correct one as it is not there to select.

I don't understand what may be wrong. I have not changed any other settings. Everything just carried over so maybe I have missed something I am not aware of.

Thanks.
Amy. ]]> Tue, 18 Oct 2011 15:41:53 +0000 https://forum.productcart.com/subcategory-problem_topic4805_post18520.html#18520