https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 11:17:03 +0000 Tue, 03 Aug 2010 17:41:52 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3897 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/cant-edit-bto-product_topic3897_post15152.html#15152 Author: Hamish
Subject: 3897
Posted: 03-August-2010 at 5:41pm

Hi,
  Please raise a support ticket so that we can investigate fully.
]]> Tue, 03 Aug 2010 17:41:52 +0000 https://forum.productcart.com/cant-edit-bto-product_topic3897_post15152.html#15152 https://forum.productcart.com/cant-edit-bto-product_topic3897_post15151.html#15151 Author: FluencyDesign
Subject: 3897
Posted: 03-August-2010 at 4:00pm

Hello,

I'm trying edit a BTO order through the "product details" tab of "view & process order." This works fine for simple products, but for BTO products I get this error message:

Error in OrdDetails: Item cannot be found in the collection corresponding to the requested name or ordinal.

Is this an inherent problem with BTO products or some bug with our customization process?

Thanks
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