ProductCart Shopping Cart Software Forums : payment gateway: last digit zero dropping https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 04:26:36 +0000 Tue, 20 Jul 2010 13:58:42 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3868 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[payment gateway: last digit zero dropping : We are using Product Cart version...]]> https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15030.html#15030 Author: AIMEE
Subject: 3868
Posted: 20-July-2010 at 1:58pm

We are using Product Cart version 3.51  

We set-up skipjack integration in 6/2009 and have been just recently (in the past couple months) running into this dropping zero issue.
]]> Tue, 20 Jul 2010 13:58:42 +0000 https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15030.html#15030 <![CDATA[payment gateway: last digit zero dropping : Hi Aimee,We just visited your...]]> https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15029.html#15029 Author: ProductCart
Subject: 3868
Posted: 20-July-2010 at 1:51pm

Hi Aimee,

We just visited your Web site and - from taking a quick look at the storefront - it appears that you are using an old version of ProductCart. Which version are you using specifically? The problem that you are experiencing might be related to the fact that you are using an old version of the SkipJack integration.

To open a support ticket you need to be enrolled in the "ProductCart Support & Updates" service. This service gives you access not only to technical support, but also to all updates and upgrades for 1 year. For detailed information on our support policy, please see: http://www.earlyimpact.com/productcart/support_updates.asp

Once you are enrolled, simply log into your account on the Early Impact software store and follow the instructions on the screen.
]]> Tue, 20 Jul 2010 13:51:21 +0000 https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15029.html#15029 <![CDATA[payment gateway: last digit zero dropping : I am new to this forum as of today....]]> https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15028.html#15028 Author: AIMEE
Subject: 3868
Posted: 20-July-2010 at 1:38pm

I am new to this forum as of today.  How do I raise a support ticket?]]> Tue, 20 Jul 2010 13:38:33 +0000 https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15028.html#15028 <![CDATA[payment gateway: last digit zero dropping : Hi Aimee, Please raise a support...]]> https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15027.html#15027 Author: Hamish
Subject: 3868
Posted: 20-July-2010 at 1:27pm

Hi Aimee,
     Please raise a support ticket so we can properly investigate.
]]> Tue, 20 Jul 2010 13:27:14 +0000 https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15027.html#15027 <![CDATA[payment gateway: last digit zero dropping : Hi- We are using skipjack as...]]> https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15026.html#15026 Author: AIMEE
Subject: 3868
Posted: 20-July-2010 at 1:22pm

Hi-
We are using skipjack as our payment gateway and are having an issue with cc payments on orders greater than 1000 that end in a zero.  The order totals are correct as ex: 1292.40, but after you enter cc info and click the submit button, the cc authorization changes to 129.24...it drops the last zero and moves the decimal.  Orders / cc pmts that are over 1000 and do not end in zero are fine.
 
Is anyone else having this issue?  Any comments, help or advice would be greatly appreciated.
 
Sincerely,
Aimee Moore
Accounting
Seattle Sports Co., Inc.
]]> Tue, 20 Jul 2010 13:22:32 +0000 https://forum.productcart.com/payment-gateway-last-digit-zero-dropping_topic3868_post15026.html#15026