https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 05:44:02 +0000 Thu, 15 Jul 2010 09:00:43 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3850 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/skipping-order-ids_topic3850_post14953.html#14953 Author: eeversole
Subject: 3850
Posted: 15-July-2010 at 9:00am

Hamish,

Thank you for the response.  That makes sense especially since I learned this morning that a couple of users were not able to complete the checkout because they say the one-page checkout screen overlaps for them at the bottom.  I have asked for a verification on machine type and operating system being used (and screen shots if possible) to see if I can recreate the problem.

Thank you.
]]> Thu, 15 Jul 2010 09:00:43 +0000 https://forum.productcart.com/skipping-order-ids_topic3850_post14953.html#14953 https://forum.productcart.com/skipping-order-ids_topic3850_post14952.html#14952 Author: Hamish
Subject: 3850
Posted: 15-July-2010 at 8:46am

Hi,
 It's not a problem. Order ID's are assigned (if I remember correctly) at the start of Checkout, but not all cusomers complete the process for any number of reasons. If you see large gaps then perhaps this could indicate problems, such as an issue with a payment gateway, but small gaps are quite normal.
It'salways worth checking the Incomplete Orders list. Many stores follow these up and often pick up extra sales/customers.      
]]> Thu, 15 Jul 2010 08:46:03 +0000 https://forum.productcart.com/skipping-order-ids_topic3850_post14952.html#14952 https://forum.productcart.com/skipping-order-ids_topic3850_post14945.html#14945 Author: eeversole
Subject: 3850
Posted: 14-July-2010 at 7:57pm

Has anyone ever experienced the system skipping order IDs and if so is this something we should be concerned with?  Recently, we have had Product Cart skip from Order #67 to 69 and from 69 to 72.  I just wanted to make sure those missing order numbers didn't signal a problem with the database.

Thanks!
]]> Wed, 14 Jul 2010 19:57:19 +0000 https://forum.productcart.com/skipping-order-ids_topic3850_post14945.html#14945