https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 04:26:53 +0000 Sat, 10 Jul 2010 17:53:28 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3839 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/support-ticket-plan_topic3839_post14902.html#14902 Author: Hamish
Subject: 3839
Posted: 10-July-2010 at 5:53pm

Hi Brett, You will get the original text back in our reply - & we always reply :-) ]]> Sat, 10 Jul 2010 17:53:28 +0000 https://forum.productcart.com/support-ticket-plan_topic3839_post14902.html#14902 https://forum.productcart.com/support-ticket-plan_topic3839_post14897.html#14897 Author: Brett
Subject: 3839
Posted: 10-July-2010 at 3:10pm

I pay for the yearly support ticket plan. I've submitted a few tickets. I recently submitted one, but my account still says I've submitted zero tickets. When submitting a ticket, I'm emailed a simple confirmation, but the email does not copy my ticket. Unless I copy paste all tickets and file on my computer, there's no way for me to review my original ticket.]]> Sat, 10 Jul 2010 15:10:07 +0000 https://forum.productcart.com/support-ticket-plan_topic3839_post14897.html#14897