ProductCart Shopping Cart Software Forums : Problem with shipping integration https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 12 Apr 2026 16:00:38 +0000 Mon, 19 Jul 2010 19:28:41 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3838 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Problem with shipping integration : Amy - Sorry, I wish I could provide...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post15019.html#15019 Author: jfusion
Subject: 3838
Posted: 19-July-2010 at 7:28pm

Amy -
Sorry, I wish I could provide specific steps but I can't. Here is what my developers told me:

"
It looks their code doesn't show the correct price. Today, we changed the code of pc/opc_chooseShpmnt.asp from lines 610 to 625 as follows:

if iCheckUPSNextDayAir = 1 then
    Dim iTempValueUPSNextDayAir
    iTempValueUPSNextDayAir = tempRateDisplay
    iTempValueUPSNextDayAir = Replace(iTempValueUPSNextDayAir, "$", "")
    strUPS=strUPS&"</td><td>"&"$"&CStr(CDbl(iTempValueUPSNextDayAir) + CDbl(shipDetailsArray(3))) &"</td></tr>"
else
    strUPS=strUPS&"</td><td>"&tempRateDisplay &"</td></tr>"
end if
"

I hope that helps!
]]> Mon, 19 Jul 2010 19:28:41 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post15019.html#15019 <![CDATA[Problem with shipping integration : Ihave a customer who ishaving...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post15017.html#15017 Author: RedLeafDev
Subject: 3838
Posted: 19-July-2010 at 1:35pm

I have a customer who is having the same issue. What was the resolution? (If you could provided specific steps to fix it that would be great!) Is your customer using negotiated rates?

Thanks!
Amy
]]> Mon, 19 Jul 2010 13:35:57 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post15017.html#15017 <![CDATA[Problem with shipping integration : My developers found it. Something...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14963.html#14963 Author: jfusion
Subject: 3838
Posted: 15-July-2010 at 6:58pm

My developers found it. Something in the way ProductCart was parsing the information from UPS.]]> Thu, 15 Jul 2010 18:58:58 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14963.html#14963 <![CDATA[Problem with shipping integration : This is not something that we&#039;ve...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14925.html#14925 Author: ProductCart
Subject: 3838
Posted: 12-July-2010 at 12:52pm

This is not something that we've heard before. If a shipping service is not supported, it should not be shown. The fact that it is shown, but with a zero price seems really strange. You might want to contact UPS and bring this up with them. It might have something to do with the Ship From or Ship To location not supporting that particular shipping service.

Of course, if you have modified any of the source code, make sure to restore all default files to see if a code change is affecting this feature.

With regard to launching the store, you can disable that particular shipping service and add it back on when the issue has been resolved.
]]> Mon, 12 Jul 2010 12:52:24 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14925.html#14925 <![CDATA[Problem with shipping integration : I made sure I have the weights...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14924.html#14924 Author: jfusion
Subject: 3838
Posted: 12-July-2010 at 11:09am

I made sure I have the weights in, and the prices for all the other shipping options for both UPS and FedEx and coming up. It's only the UPS Next Day Air that's coming up $0, and it does it for all products.

I'm not even really sure where to start to troubleshoot this problem. It's the only thing holding us back as we're almost ready to launch the site!]]> Mon, 12 Jul 2010 11:09:01 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14924.html#14924 <![CDATA[Problem with shipping integration : You do have weights on your products,...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14896.html#14896 Author: Greg Dinger
Subject: 3838
Posted: 10-July-2010 at 12:26am

You do have weights on your products, correct?  There is a tool on the troubleshooting menu that identifies products with no weight.]]> Sat, 10 Jul 2010 00:26:50 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14896.html#14896 <![CDATA[Problem with shipping integration : Hi everybody, It&#039;s almost...]]> https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14895.html#14895 Author: jfusion
Subject: 3838
Posted: 09-July-2010 at 8:14pm

Hi everybody,
It's almost time for the weekend, but...I've gotten the shipping integrated on my client's cart just fine except for one thing: UPS Next Day Air always returns $0.00 for shipping. Has anyone else had this or a similar problem? How did you fix it, or how do you even begin to search for the issue?

Thanks!]]> Fri, 09 Jul 2010 20:14:03 +0000 https://forum.productcart.com/problem-with-shipping-integration_topic3838_post14895.html#14895