https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 16:01:12 +0000 Tue, 20 Apr 2010 17:48:05 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3640 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/guests-vs-customers-cp_topic3640_post14059.html#14059 Author: Hamish
Subject: 3640
Posted: 20-April-2010 at 5:48pm

Hi Josh,
  Accounts placed by a Guest do not have a password associated with them, so the "Place an Order" feature cannot work as it does an "auto-login" without revealing the password - but it still needs to be there. To place an order on behalf of someone who has ordered as a guest you can either convert them to a registered customer by adding a password to their account, or go to the store-front and place an order without being logged in and then going through the guest checkout again. Of course the latter route would need the address details keying in again - so I don't recommend it. If they are a returning customer I think they would most likely be OK with becoming a registered customer. 
]]> Tue, 20 Apr 2010 17:48:05 +0000 https://forum.productcart.com/guests-vs-customers-cp_topic3640_post14059.html#14059 https://forum.productcart.com/guests-vs-customers-cp_topic3640_post14057.html#14057 Author: joshs
Subject: 3640
Posted: 20-April-2010 at 4:12pm

Typically when looking up a customer (on the control panel) I can place an order through the "place an order" link.

I have noticed though that the "place an order" link is removed on guest accounts.

Is this typical? Can I edit to it to allow "place an order" for these guests?

I assume this was done for a reason so I should ask why before changing stuff around.

Thanks
Josh]]> Tue, 20 Apr 2010 16:12:17 +0000 https://forum.productcart.com/guests-vs-customers-cp_topic3640_post14057.html#14057