ProductCart Shopping Cart Software Forums : getting Shipping error help https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 14:53:20 +0000 Fri, 02 Apr 2010 13:19:28 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3577 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[getting Shipping error help : Regarding the broken image. I...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13790.html#13790 Author: benpate
Subject: 3577
Posted: 02-April-2010 at 1:19pm

Regarding the broken image. I had the same thing happen and fixed it but dont remember exactly what I did. But if you still cant figure it out then I can help you :)

Regarding shipping rate problem. Check to make sure your products have weights assigned to them. We have also had a problem with rates not always being returned and a server reboot fixes the problem. That might not be an option for you on shared hosting.

It would be nice if when that happens it would show in the control panel error report with a breakdown of exactly what was sent to UPS, Fedex etc and what the exact response was.
]]> Fri, 02 Apr 2010 13:19:28 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13790.html#13790 <![CDATA[getting Shipping error help : dominicparrillo wrote:about...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13759.html#13759 Author: Guests
Subject: 3577
Posted: 01-April-2010 at 5:35pm

Originally posted by dominicparrillo dominicparrillo wrote:

about the button - I went to this page..... http://wiki.earlyimpact.com/_detail/productcart/pc_buttons_new.png?id=productcart%3Asettings-buttons - and do not see a back button... nor do i see where to put it... please let me know on the button... thanks again!


I was able to reproduce this while working on a shipping calc problem.

There is a mistake in the OPC code: 


<a href="javascript:history.go(-1)"><img src="" alt=""></a>


right before the "continue" button.]]> Thu, 01 Apr 2010 17:35:42 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13759.html#13759 <![CDATA[getting Shipping error help : Hi, When you say Canada Shipping...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13745.html#13745 Author: Hamish
Subject: 3577
Posted: 01-April-2010 at 11:56am

Hi,
  When you say Canada Shipping is working - Is this a Canadian store? It would only be used by a Canadian store. Have you determined that the missing button is a definately a "back" button?

]]> Thu, 01 Apr 2010 11:56:20 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13745.html#13745 <![CDATA[getting Shipping error help : The buttons on the onepagecheckout.asp...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13739.html#13739 Author: Greg Dinger
Subject: 3577
Posted: 01-April-2010 at 8:46am

The buttons on the onepagecheckout.asp page are hard-coded on that page, and will not be controlled via the store settings until v4.1.
 
Concerning the shipping situation, you would help by telling us what shipping methods you have active, and what is not showing up.  Nobody is a mind reader here.
]]> Thu, 01 Apr 2010 08:46:51 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13739.html#13739 <![CDATA[getting Shipping error help : One more point too... about the...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13736.html#13736 Author: dominicparrillo
Subject: 3577
Posted: 01-April-2010 at 7:04am

One more point too... about the shipping error... i notice CANADA shipping service is working...]]> Thu, 01 Apr 2010 07:04:23 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13736.html#13736 <![CDATA[getting Shipping error help : about the button - I went to this...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13735.html#13735 Author: dominicparrillo
Subject: 3577
Posted: 01-April-2010 at 6:59am

about the button - I went to this page..... http://wiki.earlyimpact.com/_detail/productcart/pc_buttons_new.png?id=productcart%3Asettings-buttons - and do not see a back button... nor do i see where to put it... please let me know on the button... thanks again!]]> Thu, 01 Apr 2010 06:59:31 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13735.html#13735 <![CDATA[getting Shipping error help : HI - It was working fine... but...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13734.html#13734 Author: dominicparrillo
Subject: 3577
Posted: 01-April-2010 at 6:53am

HI - It was working fine... but then all of a sudden it is not...

]]> Thu, 01 Apr 2010 06:53:17 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13734.html#13734 <![CDATA[getting Shipping error help : Hi, The broken image is alomost...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13733.html#13733 Author: Hamish
Subject: 3577
Posted: 01-April-2010 at 6:47am

Hi,
  The broken image is alomost certainly because it has not been uploaded - check which image it should be and then upload it.
Regarding the shipping rates not being returned see : http://wiki.earlyimpact.com/productcart/shipping-no_shipping_rates_returned - The WIKI is your friend :-)
Was it working before and has stopped working - or has it never worked? Check your shipping settings are correctly configured and that the shipping company has your store in Live mode. You can also allow checkout if no rates are returned if you wish - see the WIKI : http://wiki.earlyimpact.com/productcart/shipping-general_settings#allow_customers_to_complete_order_if_no_shipping_rates_are_returned
 
]]> Thu, 01 Apr 2010 06:47:20 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13733.html#13733 <![CDATA[getting Shipping error help : here is screen shot as of now.......]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13732.html#13732 Author: dominicparrillo
Subject: 3577
Posted: 01-April-2010 at 6:31am

here is screen shot as of now.... also notice broken image? what is that image and what is path.... again i humbly ask... and thanks! http://www.ll4g.com/html/chkout.jpg
]]> Thu, 01 Apr 2010 06:31:09 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13732.html#13732 <![CDATA[getting Shipping error help : towards end of checkout - we get...]]> https://forum.productcart.com/getting-shipping-error-help_topic3577_post13731.html#13731 Author: dominicparrillo
Subject: 3577
Posted: 01-April-2010 at 6:07am

towards end of checkout - we get this error...
 
No shipping rates were returned for your order. The shipping provider's server may be unavailable at this time. Please try again in a few minutes. If the problem persists, please contact the store administrator.
 
why is this appearing... it wont let orders be placd
]]> Thu, 01 Apr 2010 06:07:56 +0000 https://forum.productcart.com/getting-shipping-error-help_topic3577_post13731.html#13731