ProductCart Shopping Cart Software Forums : Categories https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 07:21:39 +0000 Fri, 26 Mar 2010 03:39:51 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3556 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Categories : The system is not supposed to...]]> https://forum.productcart.com/categories_topic3556_post13645.html#13645 Author: ProductCart
Subject: 3556
Posted: 26-March-2010 at 3:39am

The system is not supposed to behave that way.

Please open a support ticket so that we can obtain more information on your Control Panel and perform some tests using exactly the spreadsheet that you are using for import.

The forum is not a good place for this kind of troubleshooting as you absolutely should not share confidential information about your ProductCart Control Panel here.]]> Fri, 26 Mar 2010 03:39:51 +0000 https://forum.productcart.com/categories_topic3556_post13645.html#13645 <![CDATA[Categories : We recently started populating...]]> https://forum.productcart.com/categories_topic3556_post13643.html#13643 Author: ACTMARK
Subject: 3556
Posted: 26-March-2010 at 1:30am

We recently started populating our product database but we seem to be having problems matching the categories in the import file to the categories that are already in the database.  For instance, we have the parent category on the database as accessories and the sub-cateogory is candles.  When we do the import, we have candles under the category name and we leave the  parent category blank.  When we import the category, PC will automatically create a new category call candles but put it under the root directory.  According to the manual, I don't have to have the parent categoy in the CSV import file unless there are more than 1 category with the identical name.  Can anyone help me troubleshoot this?  I'm using version 4.
 
Thank you.
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