ProductCart Shopping Cart Software Forums : new site, 404 not working. https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 04:52:53 +0000 Sun, 14 Mar 2010 22:50:56 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3508 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[new site, 404 not working. : russnj wrote:404b.asp is the...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13415.html#13415 Author: Guests
Subject: 3508
Posted: 14-March-2010 at 10:50pm

Originally posted by russnj russnj wrote:

404b.asp is the file name in there.


Yeah, this is your problem, Russ. 404b.asp is part of the URL rewriting process; it needs to transfer to a file you create in the case of last resort.

PM me your email address and I'll send you the file I use, complete with PC header & footer & all.

Probably would be a good idea if PC shipped with such a file; kind of odd to go this far with the whole thing in v4 and not include an actual 404 handled error page, IMHO.]]> Sun, 14 Mar 2010 22:50:56 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13415.html#13415 <![CDATA[new site, 404 not working. : OK, as mentioned above, please...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13414.html#13414 Author: Greg Dinger
Subject: 3508
Posted: 14-March-2010 at 10:38pm

OK, as mentioned above, please create a proper 404 page in the root of your site. Let's say that page is "pagenotfound.html". 
 
Store that page name in the admin as "/pagenotfound.html". 
 
404b.asp is not the proper configuration.
]]> Sun, 14 Mar 2010 22:38:53 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13414.html#13414 <![CDATA[new site, 404 not working. : 404b.asp is the file name in there. ...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13413.html#13413 Author: russnj
Subject: 3508
Posted: 14-March-2010 at 10:19pm

404b.asp is the file name in there.]]> Sun, 14 Mar 2010 22:19:11 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13413.html#13413 <![CDATA[new site, 404 not working. : russnj wrote:yes, its there...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13409.html#13409 Author: Guests
Subject: 3508
Posted: 13-March-2010 at 4:30pm

Originally posted by russnj russnj wrote:

yes, its there but is says this below it, so I guess something is not setup correctly? This
feature requires that you carefully
review the related documentation.


That always displays even when configured correctly.

What do you have as the value for "File name of "Page Not Found" page:"]]> Sat, 13 Mar 2010 16:30:04 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13409.html#13409 <![CDATA[new site, 404 not working. : yes, its there but is says this...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13408.html#13408 Author: russnj
Subject: 3508
Posted: 13-March-2010 at 4:21pm

yes, its there but is says this below it, so I guess something is not setup correctly?

 This feature requires that you carefully review the related documentation.
]]> Sat, 13 Mar 2010 16:21:45 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13408.html#13408 <![CDATA[new site, 404 not working. : In your example, you removed the...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13407.html#13407 Author: Greg Dinger
Subject: 3508
Posted: 13-March-2010 at 4:19pm

In your example, you removed the "c" from "pc" which is a folder in the site and a critical part of the path to a page.  Yes, that would result in a redirect to the "last resort" 404 page. 
 
If your store is configured correctly, as we are suggesting, that should work.
]]> Sat, 13 Mar 2010 16:19:38 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13407.html#13407 <![CDATA[new site, 404 not working. : Hi Russ, In the control panel,...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13405.html#13405 Author: Guests
Subject: 3508
Posted: 13-March-2010 at 3:31pm

Hi Russ,

In the control panel, under Store Settings -> Miscellaneous Settings: File name of "Page Not Found" page:

what do you have entered there?

This should be your own file that you create as the "page of last resort" when no match can be found for the requested URL.]]> Sat, 13 Mar 2010 15:31:57 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13405.html#13405 <![CDATA[new site, 404 not working. : Hi Greg &amp; Russ, I understand...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13404.html#13404 Author: intour
Subject: 3508
Posted: 13-March-2010 at 3:28pm

Hi Greg & Russ,
 
I understand now.
 
Yes the page should show your page-not-found.html page when someone types in an incorrect url or if you take out a few characters of the one above as you suggested. It sounds like its not set up properly in your control panel.
 
Nigel
 
Nigel
 
 
]]> Sat, 13 Mar 2010 15:28:24 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13404.html#13404 <![CDATA[new site, 404 not working. : Hi Greg that page works for me.Try...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13402.html#13402 Author: russnj
Subject: 3508
Posted: 13-March-2010 at 3:18pm

Hi Greg that page works for me.

Try taking a few characters out.
http://www.bmionline.com/store/p/BASEBALL-IN-APRIL-OTHER-STORIES-2-Cassettes-Unabr-2-45-3p5027.htm

And I get this.
The system cannot find the file specified.

Shouldn't that go to the 404 page? or is it and we need to customize it?

Thanks
Russ
]]> Sat, 13 Mar 2010 15:18:00 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13402.html#13402 <![CDATA[new site, 404 not working. : Nigel - I already looked. He already...]]> https://forum.productcart.com/new-site-404-not-working_topic3508_post13401.html#13401 Author: Greg Dinger
Subject: 3508
Posted: 13-March-2010 at 3:12pm

Nigel - I already looked. He already has the 404 working fine.
http://www.bmionline.com/store/pc/ACROSS-FIVE-APRILS-5-Audio-CDs-Unabr-4p5064.htm
 
I think he just didn't understand what to do with the setting in the admin panel.
]]> Sat, 13 Mar 2010 15:12:26 +0000 https://forum.productcart.com/new-site-404-not-working_topic3508_post13401.html#13401