https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 03:41:35 +0000 Wed, 09 Jul 2014 10:32:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3497 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/gift-certificate-error-when-checking-out_topic3497_post22127.html#22127 Author: Pbutler504
Subject: 3497
Posted: 09-July-2014 at 10:32am

I'm getting the exact same error when trying to place a test order for a Gift Certificate.  Did you ever figure out what was wrong?
]]> Wed, 09 Jul 2014 10:32:40 +0000 https://forum.productcart.com/gift-certificate-error-when-checking-out_topic3497_post22127.html#22127 https://forum.productcart.com/gift-certificate-error-when-checking-out_topic3497_post13336.html#13336 Author: ProductCart
Subject: 3497
Posted: 09-March-2010 at 9:04pm

We are not aware of any issues with Gift Certificates.

If you are using a custom Gift Certificate code generator, make sure that the script is running properly. If you still believe that there might be an issue in ProductCart, please open a support ticket.]]> Tue, 09 Mar 2010 21:04:15 +0000 https://forum.productcart.com/gift-certificate-error-when-checking-out_topic3497_post13336.html#13336 https://forum.productcart.com/gift-certificate-error-when-checking-out_topic3497_post13329.html#13329 Author: sdittemore
Subject: 3497
Posted: 09-March-2010 at 2:12pm

Hi,

I have my Merchant Account setup and running in Product cart 4.0sp3. Standard products (non Gift Certificates) are processed succesfully via our gateway. However I we are receiving an error when we try to process Gift Certificates.

I have process orders when they are placed checked and have tried setting payment status set at both "authorized" and "paid" but still get the error when we try to cehckout.

The Gift Cert orders ARE getting thru to out merchant as I can see them in the ePay interface.

Can anyone shed some light on this error for me? I've searched the forums and don't see anything related.

We are hosting the install on IIS6 on a SQL server internally. Error below

thank you!!
Steve


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* Error At 3/9/2010 1:04:00 PM
* CustomerRefID: XXXXXXXXXXXX
* Session ID: XXXXXXXXXXXXXXX
* Error Number: 9
* Error Source: Microsoft VBScript runtime error
* Error Description: Subscript out of range
* Last Query: SELECT pcCField_ID,pcCField_Name,pcCField_FieldType,pcCField_Value,pcCField_Length,pcCField_Maximum,pcCField_Required,pcCField_PricingCategories,pcCField_ShowOnReg,pcCField_ShowOnCheckout,'''',pcCField_Description FROM pcCustomerFields;
* RequestMethod: GET
* ServerPort: 443
* HTTPS: on
* LocalAddr: 192.168.254.202
* HostAddress :10.150.1.19
* UserAgent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2)
* URL: /store/pc/gwReturn.asp
* FormData:
* HTTP Headers:
*****************************
HTTP_CACHE_CONTROL:no-cache
HTTP_CONNECTION:Keep-Alive
HTTP_ACCEPT:image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/xaml+xml, application/vnd.ms-xpsdocument, application/x-ms-xbap, application/x-ms-application, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
HTTP_ACCEPT_ENCODING:gzip, deflate
HTTP_ACCEPT_LANGUAGE:en-us
HTTP_COOKIE:__utma=214372547.2811713850984207000.1245943414.1266945262.1267118577.54; __utmz=214372547.1265739287.47.13.utmcsr=comchannel.epd.org|utmccn=(referral)|utmcmd=referral|utmcct=/home.asp; pcfront%5FvisitedPrds=%2A10%2A3%2A1%2A; SavedCartGUID=FF79F9AB%2DE389%2D4EE9%2D9401%2D5758E2B57207; ASPSESSIONIDQATDACRA=OFLBEKICMPNDKOHDCEAGDCND
HTTP_HOST:www.XXX.XXX
HTTP_REFERER:https://xxx.xxx.xxx/store/pc/gweMoney.asp
HTTP_USER_AGENT:Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; GTB6.4; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.04506.648; MS-RTC LM 8; .NET CLR 3.5.21022; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; MS-RTC EA 2)
HTTP_UA_CPU:x86
*****************************
------------------------------------------------------
]]> Tue, 09 Mar 2010 14:12:53 +0000 https://forum.productcart.com/gift-certificate-error-when-checking-out_topic3497_post13329.html#13329