ProductCart Shopping Cart Software Forums : Browser Hanging when completing orders https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 12:48:56 +0000 Mon, 09 Nov 2009 16:14:15 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3193 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Browser Hanging when completing orders : Hi, Please raise a support ticket...]]> https://forum.productcart.com/browser-hanging-when-completing-orders_topic3193_post11922.html#11922 Author: Hamish
Subject: 3193
Posted: 09-November-2009 at 4:14pm

Hi,
   Please raise a support ticket so that we can properly investigate.

]]> Mon, 09 Nov 2009 16:14:15 +0000 https://forum.productcart.com/browser-hanging-when-completing-orders_topic3193_post11922.html#11922 <![CDATA[Browser Hanging when completing orders : Is anyone else having customer...]]> https://forum.productcart.com/browser-hanging-when-completing-orders_topic3193_post11921.html#11921 Author: highgravity
Subject: 3193
Posted: 09-November-2009 at 4:03pm

Is anyone else having customer problems going to the order confirmation page when placing an order?

The customer gets to the payment information and clicks on Place Order but either receives an error page or it just hangs forever.  The order order actually does come through. We see it in the Control Panel and the customer can go to their order history and it is there as well.

The customers all seem to be using Firefox and we do offline CC processing.

We are also seeing our browser hang frequently in the Control Panel with Firefox as well.  The screen never refreshes after hitting the submit to update any process, such as creating a shipping label.

Cheers,
DesireeKnott

High Gravity Homebrewing & Winemaking Supplies
7164 S Memorial
Tulsa, OK 74133
(918) 461-2605
desiree@highgravitybrew.com
http://www.highgravitybrew.com



Edited by highgravity - 09-November-2009 at 4:04pm]]> Mon, 09 Nov 2009 16:03:24 +0000 https://forum.productcart.com/browser-hanging-when-completing-orders_topic3193_post11921.html#11921