https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 12:48:42 +0000 Sun, 08 Nov 2009 19:50:24 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3190 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/posting-message-to-order-problem_topic3190_post11912.html#11912 Author: ProductCart
Subject: 3190
Posted: 08-November-2009 at 7:50pm

Yes, it's on our TO DO list and will be part of the next patch.]]> Sun, 08 Nov 2009 19:50:24 +0000 https://forum.productcart.com/posting-message-to-order-problem_topic3190_post11912.html#11912 https://forum.productcart.com/posting-message-to-order-problem_topic3190_post11909.html#11909 Author: highgravity
Subject: 3190
Posted: 08-November-2009 at 6:31pm

When posting a message to an order the order number isn't automatically associated with the message. 

When we click on the Help Desk View/Post for an order and then click on New Message, the order that is associated with the message is always order #1004.  Not a huge issue but getting our employees to remember they have to select the correct order that the message is referring to is a bit of a pain.  They keep forgetting and the message gets associated with a test order that was created 5 years ago.

Any plans to fix this?

Desiree Knott
High Gravity Homebrewing & Winemaking Supplies
7164 S Memorial
Tulsa, OK 74133
(918) 461-2605
desiree@highgravitybrew.com
http://www.highgravitybrew.com


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