ProductCart Shopping Cart Software Forums : Cookies Causing Purchase Problem https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 19:29:25 +0000 Tue, 18 Sep 2012 21:34:23 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3149 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Cookies Causing Purchase Problem : I&#039;ve only ever hit this when...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post20170.html#20170 Author: Guests
Subject: 3149
Posted: 18-September-2012 at 9:34pm

I've only ever hit this when in the thick of development and doing things radically different than anything normal. I'm in Chrome all the time, all day long every day working on ProductCart stuff and have never encountered this under any remotely normal testing scenario. I'm going to hazard a guess from experience here that I encounter it in the thick of development when I might still have a cart array in memory (pcCartArray), but no longer in the database (because we wiped out data or debugging our way through a customization or some such).

By any chance, do you have your site set up so that is always resolves under HTTPS, but have your store constants set to http://...? I could maybe see this happening if IIS 7 wasn't configured correctly for session (server-side) cookies.

Posting a link to your site might help us get an idea of what's wrong?
]]> Tue, 18 Sep 2012 21:34:23 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post20170.html#20170 <![CDATA[Cookies Causing Purchase Problem : I am wondering if there is more...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post20168.html#20168 Author: Wonderfulnews
Subject: 3149
Posted: 18-September-2012 at 6:43pm

I am wondering if there is more then one reason for this error. I too am getting this message msg.asp?message=212

http://www.earlyimpact.com/eistore/productcart/pc/msg.asp?message=212

The error is especially prevalent on chrome and old safari versions - you can't add a single item to the cart. I have gotten the message a few times on firefox but a refresh and the issue is resolved........but never an issue with IE.

Obviously the cookies are enabled on all these browsers that I have been testing with.

Any thoughts on this? Thanks all!
]]> Tue, 18 Sep 2012 18:43:55 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post20168.html#20168 <![CDATA[Cookies Causing Purchase Problem : Thanks Tom!This was indeed the...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11809.html#11809 Author: Stuffington
Subject: 3149
Posted: 29-October-2009 at 3:27pm

Thanks Tom!

This was indeed the issue. The URL was incorrect site wide. This problem is now fixed and I appreciate your time and help!
]]> Thu, 29 Oct 2009 15:27:48 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11809.html#11809 <![CDATA[Cookies Causing Purchase Problem : We tracked down the issue for...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11804.html#11804 Author: tornadodesign
Subject: 3149
Posted: 28-October-2009 at 10:21pm

We tracked down the issue for you. The problem was due to the store URL being set incorrectly. It was set to http://www.stuffington.com when it needed to be set to http://www.stuffingtonbear.com.

Thanks,

Tom Chapin
Tornado Design
]]> Wed, 28 Oct 2009 22:21:11 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11804.html#11804 <![CDATA[Cookies Causing Purchase Problem : I get that as well. It is no cookie...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11781.html#11781 Author: Matt
Subject: 3149
Posted: 27-October-2009 at 4:51pm

I get that as well.  It is no cookie issue.  There is probably a mismatch of files or a customization that is causing this issue.  You will be best served by opening a ticket.]]> Tue, 27 Oct 2009 16:51:56 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11781.html#11781 <![CDATA[Cookies Causing Purchase Problem : Update:When I got a page where...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11780.html#11780 Author: Stuffington
Subject: 3149
Posted: 27-October-2009 at 4:07pm

Update:

When I got a page where the only option is a "Buy" button; the item is added to the cart successfully. This is: Clothing->Shirts and Pants->Buy

When Choosing the Category: "Animals" then the sub category "bears" I click on one of the bears, select a color then i select the "Add to cart" button - this triggers the cookies error.

So to sum it all up:
If I try "Add to cart" I receive the cookies error.
If I have the option to click "Buy" I do not receive this error and the item is added to the cart successfully.

My conclusion is that the cart software has been setup incorrectly. This is an assumption at this point.

My main 2 problems are not being able to create an account and not having the ability to "Add to cart"; though I can click on "Buy" and the item is in fact added to the cart.

This is a long thread at this point and would just like to thank all of you here for your input through this and the extent in which you have helped me.


Edited by Stuffington - 27-October-2009 at 4:13pm]]> Tue, 27 Oct 2009 16:07:34 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11780.html#11780 <![CDATA[Cookies Causing Purchase Problem : I tried making a new account to...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11779.html#11779 Author: Stuffington
Subject: 3149
Posted: 27-October-2009 at 3:54pm

I tried making a new account to see if I could trigger this error again or get passed it.
When I click "My Account" then enter an email address and choose the option "No, I want to create a new account I then click "Login" and it goes to a page stating my shopping cart is empty.

I recently took over this project and am just getting familiar with this cart software, the old web master was let go.

Is this normal behavior when creating a new account in productcart?
]]> Tue, 27 Oct 2009 15:54:53 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11779.html#11779 <![CDATA[Cookies Causing Purchase Problem : If it is just your pc then maybe...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11778.html#11778 Author: Matt
Subject: 3149
Posted: 27-October-2009 at 3:51pm

If it is just your pc then maybe you have some anti virus software involved.  If you are getting reports from customers then you should open a ticket.  It is really odd, but I do not have any issues when I am shopping on your store (in any browser)]]> Tue, 27 Oct 2009 15:51:25 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11778.html#11778 <![CDATA[Cookies Causing Purchase Problem : Thanks for checking Matt.This...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11777.html#11777 Author: Stuffington
Subject: 3149
Posted: 27-October-2009 at 3:40pm

Thanks for checking Matt.

This good news is bad news here :(

The default settings in all my browsers are giving me the error, i set security to allow all cookies and still receive the error.
]]> Tue, 27 Oct 2009 15:40:03 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11777.html#11777 <![CDATA[Cookies Causing Purchase Problem : It is working for me from here ...]]> https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11775.html#11775 Author: Matt
Subject: 3149
Posted: 27-October-2009 at 3:31pm

It is working for me from here]]> Tue, 27 Oct 2009 15:31:45 +0000 https://forum.productcart.com/cookies-causing-purchase-problem_topic3149_post11775.html#11775