https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 12:50:29 +0000 Sat, 24 Oct 2009 11:59:23 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=3140 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/cant-create-new-customer-account_topic3140_post11742.html#11742 Author: Eric
Subject: 3140
Posted: 24-October-2009 at 11:59am

I'm using the default 3.51 PC install; everything seems to work fine, except for this: when I go to 'checkout' (checkout.asp) I can neither create a new user account, nor can I continue without doing so. In both cases receive an error of:

"An error has occurred in this store. We apologize for the inconvenience.

• To return to the store's home page, click here.
• To contact the store administrator, click here."

The error has been logged in the store database. The reference ID for this error is: . " (Note that the software doesn't actually supply a reference ID--just the blank space after the colon.)

Since my main product pages are custom coded, I'd added in the 'add to cart' functionality earlier and had suspected that perhaps some session ID was thus not being created (since the purchase process began 'outside the product cart software'. However, I then attempted to 'add to cart' from within the software (from the PC home page, in fact) and still receive the same error.

Might this be a database permissions issue? I'm running SQL 2005 Server Express for development purposes....
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