ProductCart Shopping Cart Software Forums : Error in cat

ProductCart Shopping Cart Software Forums : Error in cat_popup.asp https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 03:51:02 +0000 Fri, 14 Aug 2009 17:27:47 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2954 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Error in cat_popup.asp : Restoring error trapping fixed...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10983.html#10983 Author: BrianRoden
Subject: 2954
Posted: 14-August-2009 at 5:27pm

Restoring error trapping fixed the payment gateway issue.

Still having an issue with category management, but I'll get a ticket going first thing Monday. I'm not available to go back-and-forth over the weekend, won't be able to grant FTP access during that time, etc.

]]> Fri, 14 Aug 2009 17:27:47 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10983.html#10983 <![CDATA[Error in cat_popup.asp : Brian: - Restore the error trapping...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10982.html#10982 Author: ProductCart
Subject: 2954
Posted: 14-August-2009 at 5:22pm

Brian:

- Restore the error trapping (on error resume next) that you had disabled
- Submit a support ticket

Clearly this new server that you are using does not have everything that you need to have in place. Once you submit your ticket, we can look at a couple of things to try to determine where the issue is.]]> Fri, 14 Aug 2009 17:22:29 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10982.html#10982 <![CDATA[Error in cat_popup.asp : Now, people are getting a 500...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10981.html#10981 Author: BrianRoden
Subject: 2954
Posted: 14-August-2009 at 5:14pm

Now, people are getting a 500 error when trying to check out. We have had 9 orders successfully placed on the site today, but now when the checkout process tries to go to the payment gateway (gwusaepay.asp in our case) we're consistently getting the "500 - internal server error" message.]]> Fri, 14 Aug 2009 17:14:50 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10981.html#10981 <![CDATA[Error in cat_popup.asp : Turned off the custom 500 error...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10974.html#10974 Author: BrianRoden
Subject: 2954
Posted: 14-August-2009 at 1:57pm

Turned off the custom 500 error page in IIS, now getting

The page cannot be displayed because an internal server error has occurred.

Guess I need to look at the Plesk control panels on the old and new servers and compare them setting-by-setting.

]]> Fri, 14 Aug 2009 13:57:58 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10974.html#10974 <![CDATA[Error in cat_popup.asp : It must be IIS that is set up...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10973.html#10973 Author: ProductCart
Subject: 2954
Posted: 14-August-2009 at 1:48pm

It must be IIS that is set up not to show detailed errors.]]> Fri, 14 Aug 2009 13:48:19 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10973.html#10973 <![CDATA[Error in cat_popup.asp : I just verified that iIt is unchecked....]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10972.html#10972 Author: BrianRoden
Subject: 2954
Posted: 14-August-2009 at 1:40pm

I just verified that iIt is unchecked. Since I do .NET development for our in-house sites, I never turn on friendly errors on my system.]]> Fri, 14 Aug 2009 13:40:05 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10972.html#10972 <![CDATA[Error in cat_popup.asp : Change your browser settings Brian....]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10971.html#10971 Author: Greg Dinger
Subject: 2954
Posted: 14-August-2009 at 1:36pm

Change your browser settings Brian. Tools, Internet Options, Advanced, uncheck "show friendly error messages"]]> Fri, 14 Aug 2009 13:36:54 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10971.html#10971 <![CDATA[Error in cat_popup.asp : I commented out the on error resume...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10969.html#10969 Author: BrianRoden
Subject: 2954
Posted: 14-August-2009 at 1:28pm

I commented out the on error resume next in opendb.asp and adminv.asp.

Now I'm getting

500 - Internal server error.

There is a problem with the resource you are looking for, and it cannot be displayed.

Any suggestions where to put response.write commands in the source file to narrow down where the error is triggering?

]]> Fri, 14 Aug 2009 13:28:45 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10969.html#10969 <![CDATA[Error in cat_popup.asp : Hi, See this guide to displaying...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10967.html#10967 Author: Hamish
Subject: 2954
Posted: 14-August-2009 at 12:50pm

Hi,
See this guide to displaying the detailed error message : http://wiki.earlyimpact.com/how_to/show_raw_errors
The commonest cause of problems following a move is a corrupt or missing file.

Edited by Hamish - 14-August-2009 at 12:52pm]]> Fri, 14 Aug 2009 12:50:05 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10967.html#10967 <![CDATA[Error in cat_popup.asp : We moved our ProductCart store...]]> https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10965.html#10965 Author: BrianRoden
Subject: 2954
Posted: 14-August-2009 at 12:18pm

We moved our ProductCart store to a new server earlier this week. Today is the first time I've needed to do category maintenance on an item after the move. The cat_popup.asp windows loads fine, with the URL referencing the idProduct and intTotCat. When I select the option to add/remove product from any category and click Continue, instead of getting the list of catagories, I get a simple message "error in cat_popup.asp". I get the same thing when selecting the option to review current categories.

Nothing is showing up in the Error Information log under the Help menu.

Any ideas what I should look for?

]]> Fri, 14 Aug 2009 12:18:21 +0000 https://forum.productcart.com/error-in-cat-popup-asp_topic2954_post10965.html#10965