ProductCart Shopping Cart Software Forums : Upgraded to 3.51a, error preventing checkout! https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 03:54:01 +0000 Fri, 14 Aug 2009 07:45:58 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2939 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Upgraded to 3.51a, error preventing checkout! : Hi Seth, Check that your version...]]> https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10949.html#10949 Author: intour
Subject: 2939
Posted: 14-August-2009 at 7:45am

Hi Seth,
 
Check that your version number was updated correctly in includes/settings.asp
 
I recall a similar issue after a couple of upgrades and that was the problem.
 
Nigel
]]> Fri, 14 Aug 2009 07:45:58 +0000 https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10949.html#10949 <![CDATA[Upgraded to 3.51a, error preventing checkout! : The database update and the files...]]> https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10920.html#10920 Author: TrekLightGear
Subject: 2939
Posted: 07-August-2009 at 4:12pm

The database update and the files uploads went through successfully as far as I can tell.  I'm doing a double check on file comparisons now.  I already submitted the ticket so please contact me so I can provide FTP details.

Thanks Hamish!
]]> Fri, 07 Aug 2009 16:12:08 +0000 https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10920.html#10920 <![CDATA[Upgraded to 3.51a, error preventing checkout! : Hi Seth, Check all the files uploaded...]]> https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10919.html#10919 Author: Hamish
Subject: 2939
Posted: 07-August-2009 at 4:03pm

Hi Seth,
     Check all the files uploaded successfully and that the DB update ran OK (most likely causes). If, after that, your still stuck please raise a support ticket - we would need FTP access if you do so, so include the details on the ticket. 
]]> Fri, 07 Aug 2009 16:03:00 +0000 https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10919.html#10919 <![CDATA[Upgraded to 3.51a, error preventing checkout! : I upgraded from 3.11a to 3.51a...]]> https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10918.html#10918 Author: TrekLightGear
Subject: 2939
Posted: 07-August-2009 at 3:52pm

I upgraded from 3.11a to 3.51a last night.  Now when I try to place a test order or a customer tries to order I'm getting an Error 13 with the following description in the log:

Customer Reference Number: 586216546-203113
Date/Time: 8/7/2009
Session ID: 586216546
Error Number: 13
Source: Microsoft VBScript runtime error
Description: Type mismatch

query=SELECT pcprod_HideBTOPrice,pcprod_QtyValidate,pcprod_MinimumQty FROM products WHERE idproduct=15
Request Method: GET
Server Port: 80
HTTPS: off
Local Address: 66.96.90.124
Host Address: 69.225.245.156
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0;Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.30618; .NET CLR3.5.30729)
URL: /catalog/pc/OrderVerify.asp
HTTP Headers: www.treklightgear.com, en-us

The error comes right after the shipping options screen, I choose the shipping option and click Continue and hit an error screen.   Any quick help would be greatly appreciated, customers are unable to order at the moment!

]]> Fri, 07 Aug 2009 15:52:16 +0000 https://forum.productcart.com/upgraded-to-3-51a-error-preventing-checkout_topic2939_post10918.html#10918