ProductCart Shopping Cart Software Forums : Providing Customers with Tracking Info? https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 05:32:07 +0000 Fri, 07 Aug 2009 23:40:13 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2938 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Providing Customers with Tracking Info? : Hi e4h, Should be a very simple...]]> https://forum.productcart.com/providing-customers-with-tracking-info_topic2938_post10922.html#10922 Author: Guests
Subject: 2938
Posted: 07-August-2009 at 11:40pm

Hi e4h,
 
Should be a very simple customization. Let me know if you'd like us to help you with it.
]]> Fri, 07 Aug 2009 23:40:13 +0000 https://forum.productcart.com/providing-customers-with-tracking-info_topic2938_post10922.html#10922 <![CDATA[Providing Customers with Tracking Info? : Hi, Yes, but after a very quick...]]> https://forum.productcart.com/providing-customers-with-tracking-info_topic2938_post10916.html#10916 Author: Hamish
Subject: 2938
Posted: 07-August-2009 at 2:09pm

Hi,
 Yes, but after a very quick look  it will take some custom coding. I believe there are several routes to generate the "shipped" email so which files will need some custom coding will need further investigation. If you have ASP skills then start by examining processOrder.asp, if not then I suggest contacting a ProductCart developer. There are several active on the forum who may either post here or send a PM, or take a look at this list  : http://www.earlyimpact.com/partners-dev.asp  ]]> Fri, 07 Aug 2009 14:09:45 +0000 https://forum.productcart.com/providing-customers-with-tracking-info_topic2938_post10916.html#10916 <![CDATA[Providing Customers with Tracking Info? : My store is set up for wholesale...]]> https://forum.productcart.com/providing-customers-with-tracking-info_topic2938_post10914.html#10914 Author: e4h
Subject: 2938
Posted: 07-August-2009 at 12:50pm

My store is set up for wholesale customers only.

While we may have only a hundred customers, each ships to multiple different addresses.
My email notifications are working perfectly, but are a bit "lacking" in the information they provide.

Here is feedback from a customer of mine:
"Theonly drawback I see now (which is minor) is that when I receive thetracking number notification, it does not state the person’s name whichmeans I have to log-in in your website to know to which order belongsthe tracking number provided. If we have several orders placed duringthe day, this makes it a bit inconvenient. This situation does nothappen with [the old system] which I get the tracking number and the person and his/her address where the order is being shipped to."

Has anyone found a way to include the SHIP TO address in the e-mails?
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