ProductCart Shopping Cart Software Forums : Issues with weights and values not transfering.... https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 02:20:07 +0000 Mon, 20 Jul 2009 14:01:01 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2881 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Issues with weights and values not transfering.... : Hi, Regarding using the value...]]> https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10692.html#10692 Author: Hamish
Subject: 2881
Posted: 20-July-2009 at 2:01pm

Hi,
   Regarding using the value of the shipping as the insurance value please see the following FAQ : http://www.earlyimpact.com/faqs/e-commerce_shopping_cart_questions.asp?faqid=418]]> Mon, 20 Jul 2009 14:01:01 +0000 https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10692.html#10692 <![CDATA[Issues with weights and values not transfering.... : Ticket answer: John, We do...]]> https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10691.html#10691 Author: e4h
Subject: 2881
Posted: 20-July-2009 at 1:31pm

Ticket answer:

John,

We do not carry over the package dimensions on purpose. The reason isthat ProductCart only allows you to enter in one default package sizeto calculate estimated rates in the store front, unless the oversizedsetting is used for every product (as you stated you do). It's veryoften that this default box size isn't going to be used for allpackages that are put together so it's very important the packagedimensions and package weight is double checked after products havebeen packaged and then entered into the Control Panel. Since this is areal time process and charges are being applied, we have created thisas a limitation of the UPS OnLine Tools system that this extra step istaken to ensure accuracy.

Best Regards,
Sheri
Early Impact, Inc


This is unfortunate. We ship anywhere up to 100 packages per day, and this really takes the "automation" out of it.


Edited by e4h - 20-July-2009 at 1:31pm]]> Mon, 20 Jul 2009 13:31:07 +0000 https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10691.html#10691 <![CDATA[Issues with weights and values not transfering.... : Please let us know here the results...]]> https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10679.html#10679 Author: Guests
Subject: 2881
Posted: 18-July-2009 at 1:50am

Please let us know here the results of your help ticket.
 
If there is a bug here, I want to know about it as I'm getting several merchants set up on PC right now.
]]> Sat, 18 Jul 2009 01:50:42 +0000 https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10679.html#10679 <![CDATA[Issues with weights and values not transfering.... : submitted a help ticket for this. ...]]> https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10666.html#10666 Author: e4h
Subject: 2881
Posted: 17-July-2009 at 1:37pm

submitted a help ticket for this. ]]> Fri, 17 Jul 2009 13:37:44 +0000 https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10666.html#10666 <![CDATA[Issues with weights and values not transfering.... : After an order is placed,...]]> https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10658.html#10658 Author: e4h
Subject: 2881
Posted: 16-July-2009 at 3:25pm

After an order is placed, I goto the UPS online shipping tools to ship it.
The weight of the product is transferred to the right field. (6lbs in this case)
The sizes for the box and the insurance value do NOT transfer.

I have the sizes for the product entered into the fields in the product information.

I think it may have something to do with the oversized items variable and such, but can't figure it out.


If i try to process without entering the LxWxH i get this error:
There was an error processing your request.
Code: 10002 - Error: The XML document is well formed but the document is not valid

If i enter sizes and process- all goes well.
Is it possible to have the size and value transfered to the UPS shipping page automatically?


Edited by e4h - 16-July-2009 at 3:54pm]]> Thu, 16 Jul 2009 15:25:03 +0000 https://forum.productcart.com/issues-with-weights-and-values-not-transfering_topic2881_post10658.html#10658