https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Mon, 13 Apr 2026 12:49:06 +0000 Fri, 03 Jul 2009 11:43:00 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2840 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10521.html#10521 Author: Greg Dinger
Subject: 2840
Posted: 03-July-2009 at 11:43am

I concur with Hamish's assertions.  Check your agreement with the credit card institutions - if you are caught storing the CVV and have a security breach you are toast.  The financial ramifications will be dire.]]> Fri, 03 Jul 2009 11:43:00 +0000 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10521.html#10521 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10520.html#10520 Author: Hamish
Subject: 2840
Posted: 03-July-2009 at 11:36am

Hi, 
   You need to REMOVE the CVC # ASAP  (and clear down the CVC data collected to date) as you are not allowed to gather & store that information by the Credit Card companies.
See http://www.earlyimpact.com/productcart/payment_gateways_ccreq.asp#req 

The implications for you if, for some reason your DB gets hacked or that information is otherwise leaked, could be financially disastrous in terms of liability and the Credit Card companies take a very dim view of it indeed. That is why there is no built in functionality in ProductCart to capture the CVC (aka CVV CVV2 etc).

(Sorry to be the bearer of bad tidings)
A real time gateway is the way to go if you need the CVC info as theyhave the processes/permissions in place to handle them in accordancewith the Credit Card company rules.

Is this custom code as there are only 3 additional customer fields supported and they appear in the customer record and not within the orders etc?
]]> Fri, 03 Jul 2009 11:36:21 +0000 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10520.html#10520 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10514.html#10514 Author: souloyster
Subject: 2840
Posted: 03-July-2009 at 10:36am

I've added 4 input fields to the checkout area, and when they're not completed the order notification email has a default answers of "123" for one, which is for CVC # and is required. The other has a default answer of "DDS", which must've come from us somehow since the field description is "If yes, designation", field label "(example, DDS, DMD, RDH, etc.)".  There's nothing entered for either fields "field value".

Thanks!
]]> Fri, 03 Jul 2009 10:36:51 +0000 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10514.html#10514 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10508.html#10508 Author: Hamish
Subject: 2840
Posted: 02-July-2009 at 8:11pm

Hi,   Can you clarify what values you are seeing and where>]]> Thu, 02 Jul 2009 20:11:10 +0000 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10508.html#10508 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10507.html#10507 Author: souloyster
Subject: 2840
Posted: 02-July-2009 at 6:01pm

Hi,

Is there anyway to customize the default answers for Special Customer Fields?  We'd like to change or eliminate the answers we get when a customer chooses not to complete those fields on checkout to eliminate confusion.

Thanks!
~Jenn]]> Thu, 02 Jul 2009 18:01:39 +0000 https://forum.productcart.com/special-customer-fields-default-answer_topic2840_post10507.html#10507