ProductCart Shopping Cart Software Forums : ACH Direct and Productcart CC problems https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 13:58:42 +0000 Tue, 24 Mar 2009 22:27:14 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2527 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[ACH Direct and Productcart CC problems : It is finally working after few...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9374.html#9374 Author: 313-313
Subject: 2527
Posted: 24-March-2009 at 10:27pm

It is finally working after few phone calls and some lost orders.]]> Tue, 24 Mar 2009 22:27:14 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9374.html#9374 <![CDATA[ACH Direct and Productcart CC problems : After yourmost recentpost, our...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9368.html#9368 Author: ACHDirectSupport
Subject: 2527
Posted: 24-March-2009 at 4:27pm

After your most recent post, our logs reflect several successful credit card transactions were processed.  Details of these transactions may be viewed by first navigating to https://www.paymentsgateway.net and then clicking "Merchant Login".

Please advise if this is still an open issue and we can investigate further.
]]> Tue, 24 Mar 2009 16:27:25 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9368.html#9368 <![CDATA[ACH Direct and Productcart CC problems : Apparently a com component was...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9206.html#9206 Author: 313-313
Subject: 2527
Posted: 09-March-2009 at 11:08am

Apparently a com component was not installed on the server and JDigital did that pretty quickly. After clicking on the process order, a new page opens up with the  following error "Error : There was a problem completing your order. Weapologize for theinconvenience. Please contact customer support to review your order." Ichecked my virtual terminal and there are no transactions that havebeen recorded. There seems to be a problem at the server or with PCart.
]]> Mon, 09 Mar 2009 11:08:11 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9206.html#9206 <![CDATA[ACH Direct and Productcart CC problems : let me get you email and I will...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9193.html#9193 Author: 313-313
Subject: 2527
Posted: 06-March-2009 at 2:43pm

let me get you email and I will forward the emails that I sent to tt

thankyou

]]> Fri, 06 Mar 2009 14:43:12 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9193.html#9193 <![CDATA[ACH Direct and Productcart CC problems : In your ticket you asked two questions....]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9192.html#9192 Author: JoltDigital
Subject: 2527
Posted: 06-March-2009 at 12:21pm

In your ticket you asked two questions. One was to check the ssl cert on the domain. That was done and found to be ok. Your other question was not clear and we asked for further details so as to understand what you were asking. There were no attachments on the trouble ticket.]]> Fri, 06 Mar 2009 12:21:25 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9192.html#9192 <![CDATA[ACH Direct and Productcart CC problems : I will check mark the box and...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9191.html#9191 Author: 313-313
Subject: 2527
Posted: 06-March-2009 at 9:44am

I will check mark the box and run a credit card to see if it works.I did open a support ticket about two days ago. I haven't heard from tech since yesterday morning . I have also send the above screen shot to tt.

thanks
]]> Fri, 06 Mar 2009 09:44:59 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9191.html#9191 <![CDATA[ACH Direct and Productcart CC problems : If you are still having an issue...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9188.html#9188 Author: JoltDigital
Subject: 2527
Posted: 06-March-2009 at 6:48am

If you are still having an issue please contact us at support@joltdigital.com or by accessing the live chat buttom on our website.

Edited by JoltDigital - 06-March-2009 at 6:49am]]> Fri, 06 Mar 2009 06:48:40 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9188.html#9188 <![CDATA[ACH Direct and Productcart CC problems : From your screenshot it appears...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9183.html#9183 Author: intour
Subject: 2527
Posted: 06-March-2009 at 2:24am

From your screenshot it appears you have not checked the box that says 'this store uses ssl'
 
If you have a valid ssl certificate then you will need to check this box.
 
Nigel
]]> Fri, 06 Mar 2009 02:24:00 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9183.html#9183 <![CDATA[ACH Direct and Productcart CC problems : here is the screen shot of the...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9181.html#9181 Author: 313-313
Subject: 2527
Posted: 05-March-2009 at 11:26pm


here is the screen shot of the configuration screen for ssl. See if it is setup right.




]]> Thu, 05 Mar 2009 23:26:21 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9181.html#9181 <![CDATA[ACH Direct and Productcart CC problems : In &#039;settings&#039; have you...]]> https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9143.html#9143 Author: intour
Subject: 2527
Posted: 04-March-2009 at 10:12am

In 'settings' have you added you ssl address in the appropriate box?
 
Nigel
]]> Wed, 04 Mar 2009 10:12:31 +0000 https://forum.productcart.com/ach-direct-and-productcart-cc-problems_topic2527_post9143.html#9143