https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 12 Apr 2026 09:06:47 +0000 Tue, 25 Nov 2008 01:38:56 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2164 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/usps-international-rates_topic2164_post7536.html#7536 Author: mrindian
Subject: 2164
Posted: 25-November-2008 at 1:38am

Yes thanks - I opened a support ticket, and was sent a zip file to run from the control panel. It updated the names in my 3.5 store.
So all is working now.

Strange how the update from 3.11 to 3.5 did not correct this if you had not already run the previous fixes.

I did try them but they didn't change anything.

Thanks!
_popupControl();]]> Tue, 25 Nov 2008 01:38:56 +0000 https://forum.productcart.com/usps-international-rates_topic2164_post7536.html#7536 https://forum.productcart.com/usps-international-rates_topic2164_post7499.html#7499 Author: EarlJ
Subject: 2164
Posted: 24-November-2008 at 11:12am

Gary,

Just an update, open a support ticket with EI, there is a patch file that corrects this issue in v3.5.


]]> Mon, 24 Nov 2008 11:12:44 +0000 https://forum.productcart.com/usps-international-rates_topic2164_post7499.html#7499 https://forum.productcart.com/usps-international-rates_topic2164_post7455.html#7455 Author: EarlJ
Subject: 2164
Posted: 20-November-2008 at 4:07pm

Gary,

There was an update issued for the USPS change in May.

The files for the update are located in the support center archives
http://www.earlyimpact.com/productcart/support/archive.asp

This update was for v3.11, so I'm not sure if it works with v3.5 or not.

]]> Thu, 20 Nov 2008 16:07:55 +0000 https://forum.productcart.com/usps-international-rates_topic2164_post7455.html#7455 https://forum.productcart.com/usps-international-rates_topic2164_post7452.html#7452 Author: mrindian
Subject: 2164
Posted: 20-November-2008 at 9:38am

I don't think it has anything to do with the api on my store.

I just went to the control panel for the EI demo store:
They had these usps shipping options:
Active Shipping Services:

• USPS Global Priority Mail - Flat-rate Envelope (large)
• USPS Priority
• USPS Express
• USPS Parcel
• USPS First Class
• USPS Global Express Mail (EMS)
• USPS Economy (Surface) Parcel Post - does not exist
  
• USPS Global Priority Mail - Flat-rate Envelope (small)
• USPS Global Priority Mail - Variable Weight Envelope (single)
• USPS Airmail Letter Post - does not exist - now called first class international
  
• USPS Global Express Guaranteed Document Service
• USPS Economy (Surface) Letter Post - does not exist
• USPS Global Express Guaranteed Non-Document Service
• USPS Bound Printed Matter
• USPS Media Mail
• USPS Library Mail
• USPS Airmail Parcel Post - does not exist - Global Priority Airmail
  

If the test store is incorrect, I must assume the choices are incorrect in the s/w and that's why the s/w never returns results for the other shipping methods.

Gary Stark
_popupControl();]]> Thu, 20 Nov 2008 09:38:52 +0000 https://forum.productcart.com/usps-international-rates_topic2164_post7452.html#7452 https://forum.productcart.com/usps-international-rates_topic2164_post7451.html#7451 Author: Hamish
Subject: 2164
Posted: 20-November-2008 at 4:22am

Hi Gary,
 ProductCart gets the rates for the configured services via the API. There may be an issue with the way your USPS connection is configured. Please raise a support ticket so we can properly assist. 
]]> Thu, 20 Nov 2008 04:22:25 +0000 https://forum.productcart.com/usps-international-rates_topic2164_post7451.html#7451 https://forum.productcart.com/usps-international-rates_topic2164_post7450.html#7450 Author: mrindian
Subject: 2164
Posted: 20-November-2008 at 2:51am

I ship daily packages to International destinations. Ever since the rate changes this past May - Product cart is not returning all of the correct options for International mail.

For instance - when you go to the USPS choices -
Surface economy, Airmail Parcel Post, etc are still listed.... These are gone!

The big problem - Global Priority Airmail is not listed!
Any package over 4lbs International must be sent either Priority Airmail of Express Airmail. Of course Priority is much less than express! But product cart won't show it.

I upgraded to ver 3.5 figuring this would have been corrected. But I don't see it.

Thanks for the help in getting this corrected.
Gary Stark
]]> Thu, 20 Nov 2008 02:51:05 +0000 https://forum.productcart.com/usps-international-rates_topic2164_post7450.html#7450