ProductCart Shopping Cart Software Forums : very odd- error loads root directory page https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sun, 12 Apr 2026 06:21:30 +0000 Mon, 06 Oct 2008 19:59:42 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=2034 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[very odd- error loads root directory page : Wow, support ticket. There&#039;s...]]> https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6956.html#6956 Author: Cruxwire
Subject: 2034
Posted: 06-October-2008 at 7:59pm

Wow, support ticket.  There's a concept.  I don't run across those in open source world.  Thanks for the reminder!
 
Support!  Wooooohooo!
]]> Mon, 06 Oct 2008 19:59:42 +0000 https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6956.html#6956 <![CDATA[very odd- error loads root directory page : I&#039;d probably be inclined...]]> https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6954.html#6954 Author: Greg Dinger
Subject: 2034
Posted: 06-October-2008 at 7:20pm

I'd probably be inclined to submit a support ticket and have EI look at the site.  It could be a site config issue, down-level code, or ???]]> Mon, 06 Oct 2008 19:20:08 +0000 https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6954.html#6954 <![CDATA[very odd- error loads root directory page : Yes, I know I need to do that...]]> https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6953.html#6953 Author: Cruxwire
Subject: 2034
Posted: 06-October-2008 at 7:06pm

Yes, I know I need to do that and I will, thank you.
 
It seems I still have another problem though, whatever it is that is causing ProductCart to load the directory page in the first place.  If I get the permissions set properly on the directory, then I'm guessing folks will still get the wrong page - a permission denied page - instead of the appropriate error message about their credit card number.
]]> Mon, 06 Oct 2008 19:06:43 +0000 https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6953.html#6953 <![CDATA[very odd- error loads root directory page : This is a server issue. Tell...]]> https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6952.html#6952 Author: Greg Dinger
Subject: 2034
Posted: 06-October-2008 at 7:04pm

This is a server issue.
 
Tell the hosting company to change the settings to prevent directory contents from being browsed.
 
BTW, the client may have a hosting control panel that allows them to adjust this setting.


Edited by Greg Dinger - 06-October-2008 at 7:13pm]]> Mon, 06 Oct 2008 19:04:08 +0000 https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6952.html#6952 <![CDATA[very odd- error loads root directory page : Hello everyone, I just picked...]]> https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6951.html#6951 Author: Cruxwire
Subject: 2034
Posted: 06-October-2008 at 6:58pm

Hello everyone,
 
I just picked up a new client and walked right into a big fat mess.  I'm hoping someone can point me in a helpful direction.
 
This client uses ProductCart and Authorize.net to process orders.  After the customer enters their credit card info and clicks continue, if there is any error in their credit card info instead of getting an error page or an error message generated within the gwAuthorizeAIM.asp page, they get (hold onto your hat) a directory of the site's root folder.
 
So, it seems to me that the problem is in the way the error message is being generated.  However, I am a php person, not an asp person.  The code seems pretty logical, but I am just not finding the problem.
 
Can anyone give me any helpful advice?  I'll take anything.
 
Thanks,
Kim
 
]]> Mon, 06 Oct 2008 18:58:58 +0000 https://forum.productcart.com/very-odd-error-loads-root-directory-page_topic2034_post6951.html#6951