https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 05:17:23 +0000 Wed, 10 May 2006 04:20:31 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=198 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/customer-account-cant-place-order_topic198_post560.html#560 Author: klango
Subject: 198
Posted: 10-May-2006 at 4:20am

Ack!
OK, never mind. It was a checkbox on my Authorize.Net security settings.
Ain't that the way it always goes? You never figure it out until you call out for help.
Carry on folks. Nothing to see here.

-k
]]> Wed, 10 May 2006 04:20:31 +0000 https://forum.productcart.com/customer-account-cant-place-order_topic198_post560.html#560 https://forum.productcart.com/customer-account-cant-place-order_topic198_post559.html#559 Author: klango
Subject: 198
Posted: 10-May-2006 at 3:38am

I'mall done setting up my Product Cart, modifying it, adding products,etc. So I've been trying to beta test the store before public launch.However it seems that none of my customer's accounts can actuallyprocess any orders. The merchant account and gateway is all set (I'vetested it's virtual terminal system just to be sure it can processorders, etc.), but I get an "Error 3: This transaction cannot be accepted".whenever I or my test customers try to complete the checkout process.When we back click and try to checkout again we get this message...

Your account is not set up to place orders on this store. If you have any questions, please contact us.

I'vetriple checked and I know that the store isn't set to be a catalog orwholesale only in the general store settings. The customers are allretail customers, but even if I switch them to wholesale customers Ican't get the system to process an order to to allow them to finalize apurchase. None of the customers' accounts are suspended or locked.

So anyhow, I'm kinda stumped. It would seem none of my customers canactually process any orders, which is a bit of a problem. Anyideas/help? 
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