ProductCart Shopping Cart Software Forums : Emails - Anyone ?? https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 15:49:22 +0000 Wed, 15 Oct 2008 19:52:55 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=1866 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Emails - Anyone ?? : I&#039;ve been doing the same,...]]> https://forum.productcart.com/emails-anyone_topic1866_post7032.html#7032 Author: katharina
Subject: 1866
Posted: 15-October-2008 at 7:52pm

I've been doing the same, and love to see a click able link.  I would further love to see it in the back end for us and for the customer as well. 
Katharina
]]> Wed, 15 Oct 2008 19:52:55 +0000 https://forum.productcart.com/emails-anyone_topic1866_post7032.html#7032 <![CDATA[Emails - Anyone ?? : Has anyone been able to move the...]]> https://forum.productcart.com/emails-anyone_topic1866_post7031.html#7031 Author: rotokirby
Subject: 1866
Posted: 15-October-2008 at 6:56pm

Has anyone been able to move the tracking number information from the bottom of the email to the top? I find that a lot of our customers don't see the tracking number at all.

Also, I'd love to also include a tracking link in the email. Currently we give the generic links to USPS and UPS tracking, but the customer has to copy and paste the tracking number.]]> Wed, 15 Oct 2008 18:56:03 +0000 https://forum.productcart.com/emails-anyone_topic1866_post7031.html#7031 <![CDATA[Emails - Anyone ?? : I&#039;ve noticed a spacing problem....]]> https://forum.productcart.com/emails-anyone_topic1866_post6499.html#6499 Author: angel
Subject: 1866
Posted: 24-August-2008 at 8:26am

I've noticed a spacing problem. When I have a order in 4 digit currency (i.e. BDT4,000.00), it removes first character from currency code (i.e. BDT to DT). Likewise when the order is in 5 digit (i.e. BDT15,000.00), it removes first 2 characters from currency code (i.e. BDT to T).

Example:
 
ORDER DETAILS                                     UNIT PRICE     TOTAL
======================================================================
QTY       1
SKU       Center Table-ST 002
PRODUCT   Center Table
PRICE                                             DT4,000.00DT4,000.00
 
                                                   Subtotal:DT4,000.00
                                           Shipping Charges: BDT100.00
                                                 =====================
                                                      Total:DT4,100.00
 
How to solve this?
]]> Sun, 24 Aug 2008 08:26:21 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6499.html#6499 <![CDATA[Emails - Anyone ?? : Thanks all for clearing up the...]]> https://forum.productcart.com/emails-anyone_topic1866_post6302.html#6302 Author: worldofrugs
Subject: 1866
Posted: 05-August-2008 at 4:51pm

Thanks all for clearing up the issue with the lineup for the prices etc...
I've checked it on several email clients and they use standard a fixed font.. Indeed, nicely showing Wink

About the 1st issue: "Adding address, etc.." to the bottom of the emails...
I figured out that there's not one part where this can be done, however I did find out where it can be done...
For the normal emails to the customers, I have modified the following files:
emailsettings.asp, customerOrderConfirmEmail.asp, inc_PartShipEmail.asp, pcPay_GoogleCheckout_CustomerEmail.asp, sendmailCustomerProcessed.asp and Languages.asp

For example in emailsettings.asp, this is my new code -->

private const scReceivedEmail="Dear<CUSTOMER_NAME><br><br>Thank you for shopping at<COMPANY>.<br><br>We received your order on<TODAY_DATE>. Your order number is<ORDER_ID>.<br><br>Note that this is not an orderconfirmation. You will receive a detailed confirmation message onceyour order has been processed. You can check the status of your orderby logging into your account at<COMPANY_URL>/productcart/pc/custpref.asp<br><br>Ifyou have any questions, please do not hesitate to contactus.<br><br>Thank you for being a <COMPANY>customer.<br><br>BestRegards,<br><COMPANY><br><COMPANY_Address><br><COMPANY_City>,<COMPANY_State> -<COMPANY_Zip><br><COMPANY_PhoneNumber><br><COMPANY_URL>"


In order to have these variables added in here I also had to modify sendmailCustomerProcessed.asp, and added:
personalmessage=replace(personalmessage,"<COMPANY_PhoneNumber>",scCompanyPhoneNumber)
personalmessage=replace(personalmessage,"<COMPANY_Address>",scCompanyAddress)
personalmessage=replace(personalmessage,"<COMPANY_City>",scCompanyCity)
personalmessage=replace(personalmessage,"<COMPANY_State>",scCompanyState)
personalmessage=replace(personalmessage,"<COMPANY_Zip>",scCompanyZip)

In the same file I also changed this line:
customerEmail=customerEmail &dictLanguage.Item(Session("language")&"_sendMail_36") &scCompanyName & "." & vbCrLf & vbCrLf

to:
customerEmail=customerEmail &dictLanguage.Item(Session("language")&"_sendMail_36") & vbCrLf& scCompanyName & vbCrLf & scCompanyAddress & vbCrLf& scCompanyCity & ", " & scCompanyState & " - " &scCompanyZip & vbCrLf & scCompanyPhoneNumber & vbCrLf &scStoreURL & vbCrLf

That last part is changed in most of the other files I mentioned...

I am still going through the emails, as I also like to change it with the emails to the drop-shippers, etc...

I'll update the list here of files I changed to add the address, phone number and website to the bottom of the emails, under the Company Name that is standard included.
If someone knows already what other files I can modify (for drop shippers, etc..), please let me know... Clap

]]> Tue, 05 Aug 2008 16:51:54 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6302.html#6302 <![CDATA[Emails - Anyone ?? : Hi, Good points in the last couple...]]> https://forum.productcart.com/emails-anyone_topic1866_post6288.html#6288 Author: Hamish
Subject: 1866
Posted: 04-August-2008 at 5:05pm

Hi,
   Good points in the last couple of posts. :-)  
]]> Mon, 04 Aug 2008 17:05:48 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6288.html#6288 <![CDATA[Emails - Anyone ?? : I don&#039;t have an issue with...]]> https://forum.productcart.com/emails-anyone_topic1866_post6285.html#6285 Author: katharina
Subject: 1866
Posted: 04-August-2008 at 4:25pm

I don't have an issue with it not being lined up at times.  The customer still can read it, plus the message size is small and does not take long to download.  Some customers prefer text format.  Here is how I see it.  The customer sees a pretty invoice online and can print it from there, plus he/she can always log in a print one later.  So it is all there in a pretty format so why bother about the email format.  I've seen some carts that have a link in the email to a formated version of the invoice.  Some even attach pdf formats to the email.  Cute, but I can do without.  In the worst case I can still physically mail or even fax a copy of the invoice.  I think I faxed one last year, that's how seldom that happens.
Katharina
]]> Mon, 04 Aug 2008 16:25:01 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6285.html#6285 <![CDATA[Emails - Anyone ?? : Guys, remember that the alignment...]]> https://forum.productcart.com/emails-anyone_topic1866_post6284.html#6284 Author: ProductCart
Subject: 1866
Posted: 04-August-2008 at 4:16pm

Guys, remember that the alignment problem is dependent on the e-mail client. In most e-mail clients, the e-mails look just fine and the values are lined up. However, if an e-mail client is setup to default to a non-fixed width font, then the problem will appear. In the vast majority of cases, this is not an issue.

Switching to all HTML e-mails is unfortunately not a simple project. Multi-part messages including both text and HTML would have to be sent, to account for the fact that customers might have their e-mail client setup not to view messages in HTML and/or the e-mail component used on the server might not support HTML.

Considering that literally dozens of e-mails are created dynamically and sent by ProductCart in all sorts of scenarios, this is not a small project.
]]> Mon, 04 Aug 2008 16:16:39 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6284.html#6284 <![CDATA[Emails - Anyone ?? : I happen to know (vague recollection...]]> https://forum.productcart.com/emails-anyone_topic1866_post6281.html#6281 Author: Hamish
Subject: 1866
Posted: 04-August-2008 at 3:57pm

I happen to know (vague recollection + forum search) Greg has done some custom code in the past to send HTML email  - So he's the man to talk to on this one Big%20smile . 

]]> Mon, 04 Aug 2008 15:57:34 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6281.html#6281 <![CDATA[Emails - Anyone ?? : Thanks on that part Hamish!Wish...]]> https://forum.productcart.com/emails-anyone_topic1866_post6280.html#6280 Author: worldofrugs
Subject: 1866
Posted: 04-August-2008 at 3:33pm

Thanks on that part Hamish!
Wish there was a way to force that font on the email, but as it it plain text, I guess not Cry
At least I know now, why..
Thanks!
]]> Mon, 04 Aug 2008 15:33:18 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6280.html#6280 <![CDATA[Emails - Anyone ?? : Hi Paul, Just a quick 2 cents...]]> https://forum.productcart.com/emails-anyone_topic1866_post6279.html#6279 Author: Hamish
Subject: 1866
Posted: 04-August-2008 at 3:29pm

Hi Paul,
   Just a quick 2 cents worth on the second point. It's a font issue - With a fixed width font such as Courier it aligns nicely.

ORDER DETAILS                                     UNIT PRICE     TOTAL
======================================================================
QTY            1
SKU            12345test
PRODUCT        test
PRICE                                                $123.00   $123.00



                                                  Subtotal:    $123.00
                                             Handling Fees:      $4.50
                                                 =====================
                                                     Total:    $127.50
 ]]> Mon, 04 Aug 2008 15:29:10 +0000 https://forum.productcart.com/emails-anyone_topic1866_post6279.html#6279