https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 22:55:48 +0000 Wed, 14 May 2008 19:39:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=1617 https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5068.html#5068 Author: katharina
Subject: 1617
Posted: 14-May-2008 at 7:39pm

I have the same scenario, but not the same problem.  I offer postal and ups shipping options.  Order over 150 dollars worse and you get ups ground for free.  It still shows postal and other ups shipping options at cost.  You know there can be so many things causing problems.  I had 2 occasions with problems that were in connection with the server I was using.  Each time I opened a trouble ticket with EI and they usually fixed it within a day (sometimes within an hour).  They are testing many scenarios, but you can bet there is always the unexpected coming up eventually.  All I can say I'm pleased with their service and care.  I've been using PC for 5 years now, and have no intent of every trying another cart.  Each upgrade makes the product better and better.
Katharina
]]> Wed, 14 May 2008 19:39:40 +0000 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5068.html#5068 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5066.html#5066 Author: Davep
Subject: 1617
Posted: 14-May-2008 at 5:44pm

Hi Katharina:

Thanks for the response - I think my situation is a bit different though.  In the test that I ran, the total was $320 and I told PC to give free shipping to all orders over $300.

What seems to be happening is that if you offer free ground shipping for orders over a certain amount, the other shipping options (the ones that a customer should be able to select even though they will have to pay to get these options) are not shown.

Please let me know if you have any other suggestions.  Thanks,
                Dave
]]> Wed, 14 May 2008 17:44:13 +0000 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5066.html#5066 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5022.html#5022 Author: katharina
Subject: 1617
Posted: 10-May-2008 at 7:27pm

I got tricked by that one a long while ago.  The text say free shipping over xyz.
This means you have to say free shipping over 299.99.  This does not include the 299.99 but starts with 300.00.
Katharina
]]> Sat, 10 May 2008 19:27:33 +0000 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5022.html#5022 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5020.html#5020 Author: Davep
Subject: 1617
Posted: 10-May-2008 at 5:53pm

Hi,

I'm setting up shipping for my site and having one problem that I'm hoping someone can help with...

I set up the following for shipping:
- UPS Ground (free for orders > $300)
- Fedex Overnight
- Fedex 2-Day
- Fedex Ground (free for orders > $300)

I ran a test where I had an order total that was > $300. For shipping, I was expecting to see the two free options plus the Overnight and 2-Day options (at a normal shipping charge), in case the customer wanted to get the order quicker than ground would deliver it. However, I only get the two free options.

Note that I have verified that as long as I keep the order cost less than $300, all options are shown.

Is there an easy way to make this happen?

Thanks,
        Dave]]> Sat, 10 May 2008 17:53:05 +0000 https://forum.productcart.com/all-shipping-options-not-shown_topic1617_post5020.html#5020