ProductCart Shopping Cart Software Forums : Shipping Options Display https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Fri, 10 Apr 2026 21:29:09 +0000 Fri, 09 May 2008 13:00:53 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=1597 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Shipping Options Display : Yes, I also believe the accordian...]]> https://forum.productcart.com/shipping-options-display_topic1597_post5004.html#5004 Author: Stuck
Subject: 1597
Posted: 09-May-2008 at 1:00pm

Yes, I also believe the accordian panel approach would be a very nice improvement for displaying the shipping options!]]> Fri, 09 May 2008 13:00:53 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post5004.html#5004 <![CDATA[Shipping Options Display : Cool, I like that idea. Do you...]]> https://forum.productcart.com/shipping-options-display_topic1597_post5003.html#5003 Author: katharina
Subject: 1597
Posted: 09-May-2008 at 12:19pm

Cool, I like that idea.  Do you have a that page available for download now?
Katharina
]]> Fri, 09 May 2008 12:19:49 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post5003.html#5003 <![CDATA[Shipping Options Display : In the future we&#039;ll look...]]> https://forum.productcart.com/shipping-options-display_topic1597_post5002.html#5002 Author: ProductCart
Subject: 1597
Posted: 09-May-2008 at 3:37am

In the future we'll look at using accordion content panels to do this. The accordion content panels we use on our "Just In" section of the Support Center are based on Adobe's SPRY framework and they seem to work quite well across browsers.

Still - believe me - we're certainly not making things up when we say that we receive daily requests for good, smart new features and suggestions. So it goes back to the issue of having to choose and prioritize among lots of good ideas for enhancing ProductCart.

Massimo
Early Impact
]]> Fri, 09 May 2008 03:37:53 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post5002.html#5002 <![CDATA[Shipping Options Display : Oh, and Brandon......... I can...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4997.html#4997 Author: Stuck
Subject: 1597
Posted: 08-May-2008 at 6:59pm

Oh, and Brandon......... I can understand your frustration in regards to the shipping rate display restrictions! However, I believe you directed your frustrations in the wrong direction, it is UPS's arrogance that is the source of this whole issue!Wink
 
Essentially UPS believes they have obtained such a large portion of the parcel shipping business that they can attempt to tell everyone how to run the shipping portion of their business (at least if they want to use UPS as their shipper). Basically any supplier, vendor, service provider, etc. that pulls "that" card on my company will walk away with the card in their hands. We actually did use UPS as our daily pick-up parcel carrier for several years, we now ship 85-90% of all our parcel shipments with FedEx Ground.
 
Done venting Smile
]]> Thu, 08 May 2008 18:59:47 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4997.html#4997 <![CDATA[Shipping Options Display : Right now we have it to display...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4996.html#4996 Author: katharina
Subject: 1597
Posted: 08-May-2008 at 6:56pm

Right now we have it to display postal first.  Thinking about it would be better not to show any shipping cost, until the customer clicks on one of the tabs I've mentioned above.   The drop down is just to small in my point of view.  Tabs with text and logos are just easier to understand.  Remember you always have to pre-chew options for the customers.  Many are just not that bright or computer literate.  Still PC is easier to use then most carts.
Katharina
]]> Thu, 08 May 2008 18:56:00 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4996.html#4996 <![CDATA[Shipping Options Display : Just an idea &amp; perhaps this...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4995.html#4995 Author: Stuck
Subject: 1597
Posted: 08-May-2008 at 6:40pm

Just an idea & perhaps this could be a solution as a way to better display real time shipping rates. For all of us ProductCart users whom prefer to use carriers other than UPS, display all the rates inline on the shipping rates page (no dropdown box, no rates possibly being overlooked by potential customers). For users desiring to have UPS as there default carrier, then the dropdown box must be used & the UPS rates would initially be displayed on the page. Hopefully this would be the best of both worlds for non-Ups users and UPS users alike. Approve]]> Thu, 08 May 2008 18:40:30 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4995.html#4995 <![CDATA[Shipping Options Display : Sorry...sorry...I am having a...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4988.html#4988 Author: bkats
Subject: 1597
Posted: 08-May-2008 at 11:37am

Sorry...sorry...I am having a bad week]]> Thu, 08 May 2008 11:37:23 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4988.html#4988 <![CDATA[Shipping Options Display : I don&#039;t want to tread this...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4987.html#4987 Author: katharina
Subject: 1597
Posted: 08-May-2008 at 10:29am

I don't want to tread this out to much, since the originator is loaded with negativity and an ebay mind.  I do have a suggestion on displaying the shipping options, since some of our customers are a little bit confused.  It would be more visually catching to the shopper to not use a drop down option for shipping options.  I would suggest a line saying "Click on the individual shipper to see rates:"
Then display a row of tabs with the logo of each shipping company and their name right below the logo.
Katharina
]]> Thu, 08 May 2008 10:29:17 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4987.html#4987 <![CDATA[Shipping Options Display : Brandon,We partially outsourced...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4931.html#4931 Author: ProductCart
Subject: 1597
Posted: 06-May-2008 at 4:32am

Brandon,

We partially outsourced technical support for a few months in 2007. That was simply an experiment, and it was terminated several months ago since we were not completely satisfied with the outcome. All technical support is currently done in-house and there is no plan of outsourcing any of it in the future.

As for your recommendation with regard to the shipping module: it is a legitimate suggestion, but you need to stand in our shoes and understand that we receive an incredible number of perfectly sensible, useful suggestions for improvements to our software every single day. We have to prioritize them based on:

- how many requests of the same kind we receive
- the overall impact on the source code
- our development schedule

In fact, we are currently working on a number of new features that have been requested by ProductCart users, and that will be part of a free update to be released this summer. And... we have not charged for an upgrade in 2 years.

Massimo Arrigoni
CEO
Early Impact, Inc.


Edited by earlyimp - 06-May-2008 at 4:33am]]> Tue, 06 May 2008 04:32:31 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4931.html#4931 <![CDATA[Shipping Options Display : &lt;&lt;&lt;At the moment they...]]> https://forum.productcart.com/shipping-options-display_topic1597_post4929.html#4929 Author: Greg Dinger
Subject: 1597
Posted: 06-May-2008 at 12:20am

<<<At the moment they may be too preoccupied creating add-ons to generate more revenue.>>>
 
I'm sorry, but I really have to come to EI's defense.  This is entirely out of line.
 
In the past month, Sheri and the team have implemented solutions to significant issues that confronted stores we have built for clients.  From fixes to the QB module, a shipping problem that arose due to an unusual data circumstance, to hastily responding to Paypal's sudden implementation of a new SDK for PayFloPro - they have jumped on major challenges and resolved them quickly and competently.
 
Their tech support response time is simply unmatched by other software providers and I find it absolutely infuriating that you feel they are spending all their time creating add-ons to produce revenue.  They deserve far more respect than this.
]]> Tue, 06 May 2008 00:20:45 +0000 https://forum.productcart.com/shipping-options-display_topic1597_post4929.html#4929