ProductCart Shopping Cart Software Forums : Learning the hard way https://forum.productcart.com/ Copyright (c) 2006-2013 Web Wiz Forums - All Rights Reserved. Sat, 11 Apr 2026 19:48:09 +0000 Thu, 31 Jan 2008 12:44:41 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 12.04 360 https://forum.productcart.com/RSS_post_feed.asp?TID=1343 <![CDATA[ProductCart Shopping Cart Software Forums]]> https://forum.productcart.com/forum_images/pc_logo_50.png https://forum.productcart.com/ <![CDATA[Learning the hard way : We are a surf shop and our biggest...]]> https://forum.productcart.com/learning-the-hard-way_topic1343_post4038.html#4038 Author: billh
Subject: 1343
Posted: 31-January-2008 at 12:44pm

We are a surf shop and our biggest drive is the boards.

We've had a couple of orders come in for multiple boards.  Both times the system did not charge shipping.

It took some digging but I finally figured out our shipping table had entries every three pounds up to 91 and 92 pounds.  The boards don't really weigh that much, but it was supposed to give us fixed prices on the two types of boards.

The two orders came in with no shipping charged (should have been close to 160 bucks).

Turns out, the table looked up past 92 pounds, found nothing and therefore the shipping must have been free.

 

I've changed it to 92 pounds being the max in any single box, and I've hidden the number of boxes on the order (so i can ship two boards in a single box).  We'll see if this in fact fixes the problem.

 

Little by little, I'm figuring out how it all fits together.

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